11 Highlights 72 Differences 0 Reactions 0 Likes

FTD Facts: 157 Details & 11 Highlights

Your next flower delivery service decision starts here. The FTD brings 157 features & details you’ll want to know — including favorites like general information, bouquet & product range, personalization & add-ons & quality & freshness.

52 Points
FTD
FTD
FTD
FTD

Highlights 11

No extras. Just what matters.
52 Points

Why is FTD better than other flower delivery services ?

General Information

Scroll down for more facts

Packaging & Presentation

Scroll down for more facts

Ordering & Payment

Scroll down for more facts

Delivery Options

Scroll down for more facts

Subscription Services

Scroll down for more facts

Customer Support

Scroll down for more facts

Quick Take

The essentials that matter—nothing extra

A fast snapshot of the FTD, covering its standout detail and what you can expect right out of the box.

FTD
FTD

FTD delivers fresh, handcrafted floral arrangements through a vast network of local florists. It's known for its reliability and elegant designs that suit any occasion. With over a century of experience, FTD remains a trusted choice for flower delivery worldwide.

Details & Facts 157

Features measured. Drama avoided.

Specs aren’t just for gadgets. We compared FTD’s features, price, and user experience with other flower delivery services — and highlighted the surprises.

General Information 11

FTD Mobile App Availability

Is there a mobile app available?

Yes 0Votes FTD

Yes Flower Delivery Services in this range

FTD
FTD

FTD offers both iOS and Android apps, allowing users to shop, track orders, and receive notifications. Available for download on Google Play and the App Store.

Indicates if a mobile app is provided for ease of use.

FTD Service Type

What is the service type?

86 FTD 0 Votes Hybrid

82 Flower Delivery Services in this range Online Only

Defines how the service operates and delivers flowers.

FTD Coverage Area

What is the coverage area?

86 FTD 0 Votes Global

85 Flower Delivery Services in this range National

The general geographical area where the service is available.

FTD Delivery Countries

Which countries are available for delivery?

77 FTD 0 Votes United States, Canada, United Kingdom, Australia

84 Flower Delivery Services in this range United States, Canada, United Kingdom, Australia

Specifies which countries are covered by delivery.

FTD Company Established Year

When was the company established?

0 FTD 0 Votes 1910

79 Flower Delivery Services in this range 2014

Indicates the founding year, showing experience and reliability.

FTD Company Type

What is the company type?

6 FTD 0 Votes Private

79 Flower Delivery Services in this range Private

Describes the business structure of the service.

Bouquet & Product Range 16

FTD Dried Flowers

Are dried flowers available?

No 0Votes FTD

Yes Flower Delivery Services in this range

FTD
FTD

FTD does not currently offer dried flowers in its catalog. Most arrangements are made with fresh-cut flowers.

Indicates whether dried flower options are offered.

FTD Organic Flower

Are organic flowers available?

No 0Votes FTD

Yes Flower Delivery Services in this range

FTD
FTD

FTD does not currently offer a dedicated range of certified organic flowers. Flowers may still come from sustainable farms but are not explicitly labeled organic.

Whether organically grown flowers are offered.

FTD Bouquet Types

What bouquet types are offered?

25 FTD 0 Votes Hand Tied, Basket, Boxed, Wrapped

85 Flower Delivery Services in this range Hand Tied, Basket, Boxed, Wrapped

Types of bouquets available for customers.

FTD Flower Types

What flower types are offered?

0 FTD 0 Votes Roses, Lilies, Orchids, Tulips

83 Flower Delivery Services in this range Roses, Lilies, Orchids, Tulips, Sunflowers, Carnations, Peonies

The range of flower varieties available.

FTD Seasonal Flowers

Are seasonal flowers available?

Yes 0Votes FTD

Yes Flower Delivery Services in this range

Shows if seasonal flowers are offered.

FTD Exotic Flowers

Are exotic flowers available?

Yes 0Votes FTD

Yes Flower Delivery Services in this range

Indicates if exotic or rare flowers are available.

Personalization & Add-ons 9

FTD Luxury Add on

What luxury add on options are available?

16 FTD 0 Votes Gourmet Basket

84 Flower Delivery Services in this range Jewelry, Premium Wine, Gourmet Basket

FTD
FTD

The gourmet basket add-on includes a variety of high-end treats like chocolates, snacks, or wine, offering a complete gift experience.

High end add ons available for premium gifting.

FTD Personalized Message Card

Is a personalized message card available?

Yes 0Votes FTD

Yes Flower Delivery Services in this range

Whether a custom card with a personal message is included.

FTD Add on Products

What add on products are available?

17 FTD 0 Votes Chocolates, Balloons, Teddy Bear, Greeting Card

83 Flower Delivery Services in this range Chocolates, Balloons, Teddy Bear, Wine, Greeting Card

Extra items that can be added to flower orders.

FTD Themed Collections

What themed collections are available?

50 FTD 0 Votes Birthday, Anniversary, Sympathy, Seasonal, Corporate

80 Flower Delivery Services in this range Birthday, Anniversary, Sympathy, Seasonal, Corporate

Pre designed collections for specific occasions.

FTD Arrangement Customization

What arrangement customization options are available?

31 FTD 0 Votes Flower Type, Vase Style

82 Flower Delivery Services in this range Flower Type, Color Scheme, Vase Style

Options for customizing the floral arrangement itself.

FTD Custom Vase Selection

Is custom vase selection available?

No 0Votes FTD

Yes Flower Delivery Services in this range

Whether customers can choose the vase style.

Quality & Freshness 10

FTD Freshness Guarantee

Is there a freshness guarantee?

Yes 0Votes FTD

Yes Flower Delivery Services in this range

Ensures flowers remain fresh for a promised period.

FTD Average Vase Life

What is the average vase life?

7 days 0Votes
FTD
36 days (Average)

The typical number of days flowers last in a vase.

FTD Replacement Policy for Wilted Flowers

Is there a replacement policy for wilted flowers?

Yes 0Votes FTD

Yes Flower Delivery Services in this range

Whether wilted or damaged flowers are replaced.

FTD Quality Assurance Process

What is the quality assurance process?

44 FTD 0 Votes Visual inspections, hydration check, stem cutting and conditioning, floral preservation

82 Flower Delivery Services in this range Visual inspections, hydration check, stem cutting and conditioning, floral preservation

Methods used to check flower quality before delivery.

FTD Handling Instructions

Are handling instructions included?

Yes 0Votes FTD

Yes Flower Delivery Services in this range

If care/handling instructions are provided with the delivery.

FTD Temperature Control in Transit

Is temperature control in transit available?

Yes 0Votes FTD

Yes Flower Delivery Services in this range

Indicates if temperature is controlled during shipping.

Packaging & Presentation 11

FTD Eco Friendly Packaging

Is the packaging eco friendly?

No 0Votes FTD

Yes Flower Delivery Services in this range

FTD
FTD

FTD has started moving toward more sustainable packaging options, but they currently use non-recyclable plastics for some packaging, with a future goal of complete recyclability by 2025.

Whether the packaging materials are sustainable and environmentally friendly.

FTD Packaging Type

What is the packaging type?

76 FTD 0 Votes Box

83 Flower Delivery Services in this range Box

The main type of packaging used for flower delivery.

FTD Packaging Materials

What packaging materials are used?

18 FTD 0 Votes Cardboard, Plastic, Paper

81 Flower Delivery Services in this range Cardboard, Plastic, Paper, Fabric, Glass

Materials used in packaging and presentation.

FTD Branding on Packaging

Is there branding on the packaging?

Yes 0Votes FTD

Yes Flower Delivery Services in this range

Whether the packaging includes brand logos or design elements.

FTD Protection Level

What is the protection level of the packaging?

86 FTD 0 Votes High Cushioning

83 Flower Delivery Services in this range High Cushioning

The degree of protection provided during delivery.

FTD Gift Wrapping Service

Is gift wrapping available?

Yes 0Votes FTD

Yes Flower Delivery Services in this range

Indicates if gift wrapping is available as part of the service.

Sustainability & Sourcing 9

FTD Flower Sourcing Location

Where are the flowers sourced from?

56 FTD 0 Votes Local Farms

83 Flower Delivery Services in this range Local Farms, Regional Farms, Imported

FTD
FTD

Local sourcing primarily includes seasonal flowers from regional farms in the U.S. and Canada, while others are imported from international suppliers.

Where the flowers are sourced from.

FTD Carbon Neutral Delivery

Is delivery carbon neutral?

No 0Votes FTD

Yes Flower Delivery Services in this range

FTD
FTD

Currently, FTD does not offer carbon-neutral delivery, but this may be a future initiative for sustainability.

Whether delivery is offset with carbon neutral initiatives.

FTD Local Sourcing Percentage

What percentage of flowers are locally sourced?

35 % 0Votes
FTD
49.08 % (Average)

FTD
FTD

FTD sources about 35% of its flowers from local farms, especially for seasonal varieties. The rest are typically imported.

The percentage of flowers sourced locally.

FTD Sustainable Farming Methods

What sustainable farming methods are used?

66 FTD 0 Votes Integrated Pest Management

83 Flower Delivery Services in this range Hydroponic, Organic, Integrated Pest Management

FTD
FTD

Many of FTD’s growers use Integrated Pest Management (IPM), which is a sustainable approach that reduces the use of pesticides while protecting the ecosystem.

Farming practices used to grow flowers sustainably.

FTD Recycling Program

Is there a recycling program?

No 0Votes FTD

Yes Flower Delivery Services in this range

FTD
FTD

FTD does not currently have a formal recycling program, though they are transitioning towards more eco-friendly practices for packaging.

If the company offers recycling for packaging or waste.

FTD Water Conservation Practices

Are water conservation practices in place?

No 0Votes FTD

Yes Flower Delivery Services in this range

FTD
FTD

Water conservation is not specifically highlighted in FTD’s practices, but some partner farms may use methods like drip irrigation to conserve water.

Whether water saving techniques are used in farming.

Ordering & Payment 13

FTD Pre Order

Is pre order available?

Yes 0Votes FTD

Yes Flower Delivery Services in this range

FTD
FTD

Pre-ordering is available for scheduling flower deliveries on a future date, ideal for holidays or special events.

Shows if customers can place orders in advance.

FTD Order Modification Policy

What is the order modification policy?

0 FTD 0 Votes A configuration on a Cisco Firepower device

79 Flower Delivery Services in this range Contact customer service as soon as possible

Rules for modifying an order after it has been placed.

FTD Order Cancellation Policy

What is the order cancellation policy?

36 FTD 0 Votes Cancellations or changes to an order up to a certain deadline

79 Flower Delivery Services in this range Yes

Terms for canceling an order and receiving a refund.

FTD Cut off Time for Same Day Delivery

What is the cut off time for same day delivery?

0 FTD 0 Votes 2:00 p.m.

80 Flower Delivery Services in this range 2:00 p.m.

The latest time an order can be placed for same day delivery.

FTD Order Confirmation Method

What is the order confirmation method?

26 FTD 0 Votes Email

78 Flower Delivery Services in this range Email

How the customer is notified about order confirmation.

FTD Order History Access

Is order history accessible?

Yes 0Votes FTD

Yes Flower Delivery Services in this range

Whether customers can access past order details.

Delivery Options 20

FTD Delivery Fee Structure

What is the delivery fee structure?

56 FTD 0 Votes Distance Based

79 Flower Delivery Services in this range Flat Fee

FTD
FTD

Delivery fees are calculated based on the delivery distance from the local florist to the recipient's address.

How delivery charges are applied.

FTD Same Day Delivery

Is same day delivery available?

Yes 0Votes FTD

Yes Flower Delivery Services in this range

FTD
FTD

Same-day delivery is available if the order is placed before 2 PM in the recipient’s time zone on weekdays, or 1 PM on weekends.

Indicates if flowers can be delivered on the same day of order.

FTD Next Day Delivery

Is next day delivery available?

Yes 0Votes FTD

Yes Flower Delivery Services in this range

FTD
FTD

FTD also offers next-day delivery as a standard option for customers who need a quick delivery.

Shows if flowers can be delivered the next day.

FTD International Delivery

Is international delivery available?

Yes 0Votes FTD

Yes Flower Delivery Services in this range

FTD
FTD

FTD ships flowers to over 150 countries globally, including the U.S., Canada, U.K., and Australia.

Specifies if the service delivers flowers outside the home country.

FTD Delivery Tracking Availability

Is delivery tracking available?

Yes 0Votes FTD

Yes Flower Delivery Services in this range

FTD
FTD

Customers can track the status of their flower delivery in real time via the FTD website or app.

Indicates whether order tracking is available for deliveries.

FTD Delivery Partner Type

What type of delivery partner is used?

66 FTD 0 Votes Hybrid

79 Flower Delivery Services in this range Third Party Courier

Who handles the delivery logistics.

Subscription Services 10

FTD Gifting Subscription

Is gifting subscription available?

No 0Votes FTD

Yes Flower Delivery Services in this range

If subscriptions can be purchased as a gift for others.

FTD Auto Renewal Policy

Does the subscription auto renew?

No 0Votes FTD

Yes Flower Delivery Services in this range

If subscriptions renew automatically unless canceled.

FTD Prepaid Subscription

Are prepaid subscriptions available?

No 0Votes FTD

Yes Flower Delivery Services in this range

Whether customers can prepay for subscriptions.

FTD Subscription Discounts

Are subscription discounts offered?

No 0Votes FTD

Yes Flower Delivery Services in this range

Indicates if subscriptions come with discounted pricing.

FTD Subscription Management Platform

Where can customers manage their subscription?

0 FTD 0 Votes None

81 Flower Delivery Services in this range Website

Where customers manage their subscription.

FTD Trial Subscription

Is a trial subscription available?

No 0Votes FTD

Yes Flower Delivery Services in this range

Whether a short term trial is offered.

Corporate & Bulk Services 9

FTD Corporate Account

Are corporate accounts available?

Yes 0Votes FTD

Yes Flower Delivery Services in this range

Whether dedicated accounts are available for corporate clients.

FTD Event and Wedding Services

Are event and wedding floral services offered?

Yes 0Votes FTD

Yes Flower Delivery Services in this range

Whether floral services are available for weddings and large events.

FTD Bulk Order Discounts

Are bulk order discounts offered?

Yes 0Votes FTD

Yes Flower Delivery Services in this range

If discounts are provided for large volume orders.

FTD Invoicing and Billing Options

What invoicing and billing options are offered?

26 FTD 0 Votes Prepaid

81 Flower Delivery Services in this range Monthly Billing, Net 30, Prepaid, Corporate Credit

Flexible billing and invoicing methods for businesses.

FTD Custom Branding for Corporate Gifts

Is custom branding available for corporate gifts?

Yes 0Votes FTD

Yes Flower Delivery Services in this range

If flowers and packaging can be customized with a company’s branding.

FTD Minimum Bulk Order Quantity

What is the minimum bulk order quantity?

0 FTD 0 Votes None

81 Flower Delivery Services in this range None

Minimum quantity required to qualify for bulk orders.

Promotions & Marketing 9

FTD Gift Card

Are gift cards available?

Yes 0Votes FTD

Yes Flower Delivery Services in this range

FTD
FTD

FTD offers gift cards in various denominations, which can be used for any flower or gift purchase on their website.

If the service provides digital or physical gift cards.

FTD Free Shipping Promotions

Is free shipping offered as a promotion?

Yes 0Votes FTD

Yes Flower Delivery Services in this range

If free delivery is offered as a promotion.

FTD Flash Sale Offers

Are flash sales available?

No 0Votes FTD

Yes Flower Delivery Services in this range

If limited-time flash sales are offered.

FTD Social Media Campaigns

Are social media campaigns used?

Yes 0Votes FTD

Yes Flower Delivery Services in this range

Whether promotions are run via social media channels.

FTD Email Newsletter Promotions

Are promotions offered via email newsletter?

Yes 0Votes FTD

Yes Flower Delivery Services in this range

If customers receive special offers through newsletters.

FTD First Time Buyer Discount

Is there a first-time buyer discount?

Yes 0Votes FTD

Yes Flower Delivery Services in this range

Whether discounts are given to new customers.

Customer Support 10

FTD Customer Satisfaction Guarantee

Is there a customer satisfaction guarantee?

Yes 0Votes FTD

Yes Flower Delivery Services in this range

FTD
FTD

FTD offers a 7-day freshness guarantee, promising to replace or refund flowers that wilt prematurely.

Whether a satisfaction guarantee is offered for support services.

FTD Customer Support Channels

What customer support channels are available?

29 FTD 0 Votes Phone, Email, Live Chat

84 Flower Delivery Services in this range Phone, Email, Live Chat, WhatsApp, Social Media

Different ways customers can reach support.

FTD Availability Hours

What are the availability hours?

86 FTD 0 Votes 24/7

84 Flower Delivery Services in this range Business Hours

When support is available to customers.

FTD Response Time

What is the average response time?

30 minutes 0Votes
FTD
52.37 minutes (Average)

Average time taken to respond to customer queries.

FTD Issue Resolution Time

What is the issue resolution time?

24 hours 0Votes
FTD
22.51 hours (Average)

Average time taken to fully resolve customer issues.

FTD Live Chat

Is live chat available?

Yes 0Votes FTD

Yes Flower Delivery Services in this range

Indicates if live chat is available for instant help.

Ratings & Reviews 10

FTD Average Customer Rating

What is the average customer rating?

26 FTD 0 Votes 4/5

85 Flower Delivery Services in this range 4.5/5

The overall star rating given by customers.

FTD Number of Reviews

How many reviews are there?

79 FTD 0 Votes 10000+

85 Flower Delivery Services in this range 1000+

Total count of customer reviews submitted.

FTD Verified Purchase Reviews

Are reviews from verified purchases?

Yes 0Votes FTD

Yes Flower Delivery Services in this range

Whether reviews are confirmed from verified buyers.

FTD Third Party Review Platform Presence

On which third party platforms are reviews available?

66 FTD 0 Votes Google Reviews, Trustpilot, Facebook

84 Flower Delivery Services in this range Google Reviews, Trustpilot, Yelp, Facebook

External review platforms where ratings are available.

FTD Average Response to Reviews

What is the average response time to reviews?

0 FTD 0 Votes Within 3 Days

85 Flower Delivery Services in this range Within 24 Hours

How quickly the business responds to customer reviews.

Safety and Compliance 10

FTD Floral Industry Certifications

What certifications does the service hold?

28 FTD 0 Votes SAF, Florverde, Rainforest Alliance

84 Flower Delivery Services in this range SAF, Florverde, Fair Trade, Rainforest Alliance

FTD
FTD

FTD sources flowers from certified sustainable farms, including those certified by Florverde and Rainforest Alliance, which focus on responsible environmental practices and ethical labor standards.

Official certifications that confirm compliance with floral industry standards.

FTD Regulatory Compliance Mark

What regulatory compliance marks are shown?

36 FTD 0 Votes USDA

84 Flower Delivery Services in this range USDA

FTD
FTD

FTD complies with U.S. agricultural regulations for plant health and safety, ensuring imported flowers meet USDA phytosanitary standards.

Regulatory marks that show compliance with official safety requirements.

FTD Allergen Disclosure

Is allergen information disclosed?

Yes 0Votes FTD

Yes Flower Delivery Services in this range

Whether the service provides information about allergens in flowers.

FTD Safety Seal on Packaging

Is there a safety seal on the packaging?

Yes 0Votes FTD

Yes Flower Delivery Services in this range

If packaging includes a safety seal to ensure tamper-proof delivery.

FTD Local Health Inspection Passed

Has the business passed local health inspections?

Yes 0Votes FTD

Yes Flower Delivery Services in this range

Whether the facility has passed local health inspections.

FTD Data Privacy Compliance

Which data privacy standards are followed?

76 FTD 0 Votes GDPR

83 Flower Delivery Services in this range GDPR

Compliance with customer data protection and privacy regulations.

Surveys

Because hot takes deserve votes.

FTD Flower Quality

How would you rate the overall quality and freshness of the flowers from this flower delivery service?

Excellent quality — Fresh, vibrant, and beautifully arranged 0Votes
Very good quality — Mostly fresh with minor imperfections 0Votes
Decent quality — Acceptable but not perfect 0Votes
Below average quality — Slightly wilted or dull colors 0Votes
Poor quality — Wilted or damaged flowers 0Votes

FTD Delivery Speed

How fast does this flower delivery service typically deliver orders?

Very fast — Under 2 hours 0Votes
Fast — 2 to 4 hours 0Votes
Average — 4 to 6 hours 0Votes
Slow — 6 to 10 hours 0Votes
Very slow — Over 10 hours 0Votes

FTD Bouquet Presentation

How would you rate the presentation and arrangement of the bouquet from this flower delivery service?

Beautifully arranged — Elegant and professionally designed 0Votes
Attractive — Nicely put together and appealing 0Votes
Average — Simple but neat 0Votes
Unimpressive — Looks rushed or unbalanced 0Votes
Poorly arranged — Messy or unattractive presentation 0Votes

FTD Delivery Accuracy

How accurate is this flower delivery service in delivering the right order and details?

Perfect accuracy — Always matches the order exactly 0Votes
Mostly accurate — Minor differences sometimes 0Votes
Fair accuracy — Occasionally sends slight substitutions 0Votes
Inaccurate — Frequently wrong items or colors 0Votes
Very inaccurate — Often delivers incorrect or missing items 0Votes

FTD Delivery Timing

How reliable is this flower delivery service at meeting the promised delivery time?

Always on time — Consistently punctual 0Votes
Usually on time — Rarely delayed 0Votes
Sometimes late — Small delays happen occasionally 0Votes
Often late — Delays are quite frequent 0Votes
Unreliable — Rarely arrives on time 0Votes

FTD Packaging

How well are the flowers packaged and protected during delivery?

Excellent packaging — Secure, neat, and keeps flowers fresh 0Votes
Good packaging — Protects flowers with minor issues 0Votes
Adequate packaging — Basic but functional 0Votes
Weak packaging — Some damage or loose wrapping 0Votes
Poor packaging — Flowers arrive crushed or messy 0Votes

FTD Fragrance and Freshness

How long do the flowers from this flower delivery service stay fresh and fragrant?

Very long — 7 to 10 days 0Votes
Long — 5 to 7 days 0Votes
Moderate — 3 to 5 days 0Votes
Short — 2 to 3 days 0Votes
Very short — Under 2 days 0Votes

FTD Ease of Ordering

How easy is it to place and customize an order with this flower delivery service?

Very easy — Smooth and intuitive ordering process 0Votes
Easy — Few steps and clear options 0Votes
Moderate — Takes some time to complete 0Votes
Difficult — Confusing or limited customization 0Votes
Very difficult — Hard to navigate or use 0Votes

FTD Customer Service

How responsive and helpful is the customer service for this flower delivery service?

Excellent — Quick, polite, and solves issues effectively 0Votes
Good — Usually helpful and responsive 0Votes
Average — Some delays but gets things done 0Votes
Poor — Slow responses or unhelpful replies 0Votes
Very poor — No response or unresolved issues 0Votes

FTD Pricing

How would you rate the pricing of this flower delivery service?

Great value for money 0Votes
Pretty good price 0Votes
Fair deal 0Votes
Kinda pricey 0Votes
Crazy expensive 0Votes

Guides 1

Yes, we brought proof.

Articles 1

Everyting You Need to Know About FTD

Everyting You Need to Know About FTD

ftd.com
ftd.com

Reviews 0

The good, the bad, and the brutally honest.

Average Rating

FTD
FTD
FTD
FTD
0 / 5 0 Reviews

Discussions 0

Thoughts, takes, and hot debates.

Awards 0

Only the best made it here.
Peep the Winners

Collections 0

Treasures You’ve picked. No fluff, all fun.

More Flower Delivery Services 1

Unlock more awesome finds.

Flower Delivery Services like FTD 1

FTD
52 Points
FTD
FTD
FTD
Teleflora
85 Points
Teleflora
Teleflora
Teleflora
FTD
FTD
FTD
FTD