149 Highlights 68 Differences 5 Reactions 0 Likes

FTD vs Teleflora: 149 Highlights & 68 Differences — So, Which Flower Delivery Service Actually Works Better

Wondering which floral service offers better delivery options? FTD offers reliability, while Teleflora shines in sustainability and flexibility. Who’s your winner? Need to decide between FTD and Teleflora? We stacked their eco friendly packaging, delivery partner type, delivery fee structure & delivery proof type side by side to help you make a confident choice.

52 Points
FTD
FTD
FTD
FTD
85 Points
Teleflora
Teleflora
Teleflora
Teleflora
vs

Highlights 157

No extras. Just what matters.
52 Points
vs
85 Points

Why is FTD better than Teleflora ?

Scroll down for more facts

FTD vs Teleflora: A Head-to-Head Comparison

When choosing between two of the most extensive floral delivery services, FTD and Teleflora, it’s essential to compare their core features. Both offer hybrid service models with global coverage, serving countries like the United States, Canada, the United Kingdom, and Australia.

While their product offerings overlap, there are distinct differences in delivery, subscription services, and sustainability practices. Here’s a deep dive into what each brings to the table, comparing them on a variety of factors that matter most to flower delivery customers.

What Makes FTD Stand Out?

FTD has a long-established reputation in the floral industry, with its origins tracing back to 1910. It’s well-regarded for its vast network of florists and strong customer service. One area where FTD excels is in its flower sourcing, which primarily relies on local farms, contributing to a 35% local sourcing percentage.

This direct relationship with growers helps maintain a consistent supply of fresh flowers while supporting regional economies. However, it’s the careful handling process that makes a big difference. FTD’s flowers go through a stringent process of visual inspections, hydration checks, and floral preservation to ensure freshness, which ties directly to their freshness guarantee.

This means customers can trust that their flowers will arrive looking pristine, and that’s something you can’t always count on with other services. In terms of customization, FTD also offers flexibility, allowing for flower type and vase style customization. Their wide range of bouquet types—including hand-tied, basket, and boxed options—offers a high level of personalization.

Whether you’re sending a birthday gift, a romantic arrangement, or a funeral tribute, FTD can cater to the occasion with a thoughtful and stylish design. On the delivery front, FTD provides same-day delivery and next-day delivery with a reliable delivery guarantee that assures you’ll have the peace of mind that your flowers will arrive on time and as expected.

Why Teleflora Holds Its Own

Teleflora, founded in 1944, brings a slightly different approach with its independent operation model. While they offer the same global reach and a range of bouquet types similar to FTD’s, Teleflora sets itself apart in areas like sustainability and eco-friendly packaging.

Their eco-friendly packaging uses recyclable materials, which aligns with their commitment to reducing environmental impact. Unlike FTD, Teleflora’s eco-conscious packaging options extend beyond the typical cardboard and plastic, incorporating fabric and glass materials, which gives their deliveries a more luxurious and sustainable touch.

Teleflora also has a stronger presence when it comes to multilingual customer support, offering assistance in various languages, which is a key asset for international customers. This makes them an excellent choice for those who need support in languages other than English, as they cater to a diverse global customer base.

Their flash sale offers and seasonal promotions can be appealing to price-conscious buyers looking for occasional discounts. If you’re trying to make your money go further, you might find the occasional sale a great perk with Teleflora. Furthermore, Teleflora’s subscription management platform gives customers the flexibility to pause or cancel their subscription at any time, making it more user-friendly compared to FTD’s more rigid options.

Quick Take

FTD is the go-to for customers prioritizing a long-established brand with rigorous floral handling standards and a wide selection of bouquet options. It excels in freshness and delivery guarantees, ensuring a reliable and professional service. Teleflora, however, shines with its eco-friendly packaging, better subscription flexibility, and more dynamic promotional offers. If you’re looking for more sustainability or want a flexible subscription, Teleflora might be a better choice for you.

Closing Recommendation

If you’re looking for a time-honored floral service with superior freshness guarantees and an extensive selection of customization options, FTD is a strong choice. But if sustainability, flexible subscription management, and dynamic promotions matter most to you, Teleflora might be the better option.

Verdict

  • Winner → FTD: Best for those seeking a reliable, long-standing floral service with high standards for freshness and quality.
  • Runner-up → Teleflora: Offers superior eco-friendly options, flexible subscriptions, and strong customer support in multiple languages.

Comparisons 5

Two enter. One leaves your cart.

Related comparisons 5

Because one duel is never enough.

Comparisons & Facts 157

Side by side. The numbers. The features. No drama.

Whether it’s flower delivery, meal plans, or printing services — this comparison of FTD and Teleflora covers everything from eco friendly packaging, delivery partner type, delivery fee structure & delivery proof type to surprising quirks.

General Information 11

Company Established Year

When was the company established?

0 FTD 0 Votes 1910

85 Teleflora 0 Votes 1944

FTD
vs
Teleflora
Company Established Year

FTD was established in 1910, giving it a long legacy of service in the floral industry. In contrast, Teleflora was founded in 1944, offering over 75 years of experience. This difference may appeal to customers looking for a more established brand with a proven track record.

Indicates the founding year, showing experience and reliability.

Ownership Type

What is the ownership type?

66 FTD 0 Votes Chain

85 Teleflora 0 Votes Independent

FTD
vs
Teleflora
Ownership Type

FTD is a chain, meaning it operates through a network of affiliated businesses, which can provide a broader range of florists and services. Teleflora, however, is independent, which may appeal to customers looking for a more direct and personalized service.

Provides insight into ownership structure.

Website Language Options

What website languages are available?

86 FTD 0 Votes English

88 Teleflora 0 Votes English, Spanish, French, German, Chinese

FTD
vs
Teleflora
Website Language Options

FTD offers its website in English, while Teleflora supports a wider range of languages, including English, Spanish, French, German, and Chinese. This makes Teleflora a better choice for non-English speaking customers or international buyers.

Specifies which languages are available on the website.

Delivery Countries

Which countries are available for delivery?

77 FTD 0 Votes United States, Canada, United Kingdom, Australia

48 Teleflora 0 Votes United States, Canada, United Kingdom, Australia

Teleflora
Teleflora

Teleflora delivers to several major countries, including the U.S., Canada, the UK, and Australia. They also offer international delivery through a network of trusted florists.

Specifies which countries are covered by delivery.

Delivery Cities

Which cities are covered?

71 FTD 0 Votes Across the U.S., Canada, Puerto Rico, the U.S. Virgin Islands, and international cities and towns

59 Teleflora 0 Votes Throughout the U.S., Canada and Internationally

Teleflora
Teleflora

Teleflora provides service in a variety of cities across the USA and globally, ensuring widespread coverage for flower deliveries. Specific city availability may vary, so it’s recommended to confirm during checkout.

Lists supported delivery cities.

Delivery Zip Codes

What zip codes are covered?

81 FTD 0 Votes All U.S. zip codes

87 Teleflora 0 Votes All U.S. zip codes

Teleflora
Teleflora

Teleflora operates in numerous zip codes across the U.S., ensuring accessibility for customers in urban and rural areas alike. For exact zip code availability, it's best to check directly on their website.

Specific postal code coverage ensures accurate delivery availability.

Mobile App Availability

Is there a mobile app available?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

FTD
FTD

FTD offers both iOS and Android apps, allowing users to shop, track orders, and receive notifications. Available for download on Google Play and the App Store.

Indicates if a mobile app is provided for ease of use.

Service Type

What is the service type?

86 FTD 0 Votes Hybrid

90 Teleflora 0 Votes Hybrid

Defines how the service operates and delivers flowers.

Coverage Area

What is the coverage area?

86 FTD 0 Votes Global

90 Teleflora 0 Votes Global

The general geographical area where the service is available.

Company Type

What is the company type?

6 FTD 0 Votes Private

85 Teleflora 0 Votes Private

Describes the business structure of the service.

Online Ordering Availability

Is online ordering available?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

Shows if customers can order directly online.

Bouquet & Product Range 16

Dried Flowers

Are dried flowers available?

No 0 Votes FTD

No 0 Votes Teleflora

FTD
FTD

FTD does not currently offer dried flowers in its catalog. Most arrangements are made with fresh-cut flowers.

Teleflora
Teleflora

Teleflora does not currently offer dried flowers in its selection, focusing instead on fresh, long-lasting arrangements.

Indicates whether dried flower options are offered.

Organic Flower

Are organic flowers available?

No 0 Votes FTD

No 0 Votes Teleflora

FTD
FTD

FTD does not currently offer a dedicated range of certified organic flowers. Flowers may still come from sustainable farms but are not explicitly labeled organic.

Teleflora
Teleflora

Currently, organic flowers are not available at Teleflora, though their flowers are sourced from high-quality and ethical farms.

Whether organically grown flowers are offered.

Exotic Flowers

Are exotic flowers available?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

Teleflora
Teleflora

Teleflora provides exotic flowers like orchids, bird-of-paradise, and other unusual varieties that offer an exotic twist to traditional bouquets. Perfect for special occasions or to stand out.

Indicates if exotic or rare flowers are available.

Luxury Collection

Is a luxury collection available?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

Teleflora
Teleflora

Teleflora’s luxury collection includes premium arrangements with high-end flowers and designer vases. Ideal for gifting something exceptional for high-profile events or celebrations.

Specifies if premium or luxury bouquets are offered.

Bouquet Sizes

What bouquet sizes are offered?

16 FTD 0 Votes Small, Medium, Large

87 Teleflora 0 Votes Small, Medium, Large, Extra Large

Teleflora
Teleflora

Teleflora offers bouquets in various sizes to fit different occasions, whether a small gesture or a grand floral gift. Sizes range from simple arrangements to large, lavish displays.

Bouquet size variations available for customers.

Potted Plants

Are potted plants available?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

Teleflora
Teleflora

Offering potted plants, Teleflora provides long-lasting gifts that brighten homes or offices. Popular choices include peace lilies, succulents, and bonsais.

Shows if potted plants are sold in addition to bouquets.

Seasonal Flowers

Are seasonal flowers available?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

Teleflora
Teleflora

Seasonal flowers change with the time of year, bringing freshness and uniqueness to arrangements. For example, sunflowers in summer or poinsettias around Christmas.

Shows if seasonal flowers are offered.

Gift Add-ons

Are gift add-ons available?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

Teleflora
Teleflora

Add-ons like chocolates, balloons, teddy bears, and greeting cards can be added to any flower arrangement to enhance your gift and make it even more personal.

Indicates whether gifts like chocolates or balloons can be added.

Flower Types

What flower types are offered?

0 FTD 0 Votes Roses, Lilies, Orchids, Tulips

88 Teleflora 0 Votes Roses, Lilies, Orchids, Tulips

Teleflora
Teleflora

Teleflora offers a wide selection of flowers, including classic roses, fragrant lilies, elegant orchids, and vibrant tulips. Popular for a variety of occasions like anniversaries, celebrations, or just because.

The range of flower varieties available.

Bouquet Types

What bouquet types are offered?

25 FTD 0 Votes Hand Tied, Basket, Boxed, Wrapped

90 Teleflora 0 Votes Hand Tied, Basket, Boxed, Wrapped

Types of bouquets available for customers.

Personalized Bouquets

What personalization options are available for bouquets?

56 FTD 0 Votes Custom Colors, Custom Vase, Personalized Message

89 Teleflora 0 Votes Custom Colors, Custom Vase, Personalized Message

Customization features available for bouquets, allowing customers to tailor them with colors, vases, or messages.

Custom Bouquet

Is a custom bouquet option available?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

Whether customers can design their own bouquet.

Personalization & Add-ons 9

Photo or Video Message Integration

Is photo or video message integration available?

No 0 Votes FTD

Yes 1 Votes Teleflora

FTD
vs
Teleflora
Photo or Video Message Integration

Teleflora allows customers to add a photo or video message, making it easier to personalize the experience. FTD does not offer this feature, which might be a dealbreaker for those wanting more dynamic, multimedia messaging options.

If customers can attach a digital photo or video message.

Teleflora's option to add a video message makes the gift feel more personal! FTD definitely needs to catch up here.

See more

Multi Gift Bundling

Is multi gift bundling available?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

FTD
vs
Teleflora
Multi Gift Bundling

Both FTD and Teleflora allow for multi-gift bundling, but Teleflora includes additional options like wine, which could be appealing to customers wanting a more comprehensive gift. FTD offers a standard range of add-ons like chocolates and balloons.

Whether customers can bundle multiple gifts in one order.

Personalized Message Card

Is a personalized message card available?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

Teleflora
Teleflora

Teleflora provides the option to include personalized message cards, making it easy to add a personal note to your gift, tailored to the occasion.

Whether a custom card with a personal message is included.

Add on Products

What add on products are available?

17 FTD 0 Votes Chocolates, Balloons, Teddy Bear, Greeting Card

90 Teleflora 0 Votes Chocolates, Balloons, Teddy Bear, Wine, Greeting Card

Teleflora
Teleflora

You can customize your gift with add-ons like gourmet chocolates, balloons, stuffed animals, wine, and greeting cards.

Extra items that can be added to flower orders.

Luxury Add on

What luxury add on options are available?

16 FTD 0 Votes Gourmet Basket

89 Teleflora 0 Votes Jewelry, Premium Wine, Gourmet Basket

FTD
FTD

The gourmet basket add-on includes a variety of high-end treats like chocolates, snacks, or wine, offering a complete gift experience.

High end add ons available for premium gifting.

Themed Collections

What themed collections are available?

50 FTD 0 Votes Birthday, Anniversary, Sympathy, Seasonal, Corporate

85 Teleflora 0 Votes Birthday, Anniversary, Sympathy, Seasonal, Corporate

Teleflora
Teleflora

Teleflora offers themed collections for specific occasions like birthdays, anniversaries, sympathy, and holidays, allowing for a more personalized and fitting gift.

Pre designed collections for specific occasions.

Arrangement Customization

What arrangement customization options are available?

31 FTD 0 Votes Flower Type, Vase Style

88 Teleflora 0 Votes Flower Type, Color Scheme, Vase Style

Options for customizing the floral arrangement itself.

Custom Vase Selection

Is custom vase selection available?

No 0 Votes FTD

Yes 0 Votes Teleflora

Whether customers can choose the vase style.

Occasion Reminder Service

Is there an occasion reminder service?

No 0 Votes FTD

Yes 0 Votes Teleflora

If the service provides reminders for birthdays, anniversaries, or special occasions.

Quality & Freshness 10

Freshness Guarantee

Is there a freshness guarantee?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

Ensures flowers remain fresh for a promised period.

Average Vase Life

What is the average vase life?

7 days 0 Votes
FTD
7 days 0 Votes
Teleflora

The typical number of days flowers last in a vase.

Quality Assurance Process

What is the quality assurance process?

44 FTD 0 Votes Visual inspections, hydration check, stem cutting and conditioning, floral preservation

88 Teleflora 0 Votes Visual inspections, hydration check, stem cutting and conditioning, floral preservation

Methods used to check flower quality before delivery.

Flower Handling Standards

What handling standards are followed?

44 FTD 0 Votes Prepare tools and equipment, trim stems properly, use clean water, remove excess foliage

89 Teleflora 0 Votes Prepare tools and equipment, trim stems properly, use clean water, remove excess foliage

Best practices for handling flowers during preparation.

Cold Chain Maintenance

Is cold chain maintenance available?

Yes 0 Votes FTD

No 0 Votes Teleflora

Whether temperature-controlled transport/storage is used.

Stem Condition

What is the stem condition?

46 FTD 0 Votes Firm

87 Teleflora 0 Votes Hydrated

The state of flower stems upon delivery.

Bloom Stage at Delivery

What is the bloom stage at delivery?

46 FTD 0 Votes Semi Bloom

88 Teleflora 0 Votes Semi Bloom

The stage of bloom when flowers are delivered.

Temperature Control in Transit

Is temperature control in transit available?

Yes 0 Votes FTD

No 0 Votes Teleflora

Indicates if temperature is controlled during shipping.

Replacement Policy for Wilted Flowers

Is there a replacement policy for wilted flowers?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

Whether wilted or damaged flowers are replaced.

Handling Instructions

Are handling instructions included?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

If care/handling instructions are provided with the delivery.

Packaging & Presentation 11

Eco Friendly Packaging

Is the packaging eco friendly?

No 0 Votes FTD

Yes 1 Votes Teleflora

FTD
vs
Teleflora
Eco Friendly Packaging

Teleflora offers eco-friendly packaging, using recyclable materials and sustainable practices. FTD does not offer this feature, making Teleflora a better choice for environmentally conscious customers looking to reduce waste.

Whether the packaging materials are sustainable and environmentally friendly.

I really appreciate that Teleflora uses eco-friendly packaging! FTD doesn't offer this, and it's a game-changer for me.

See more

Packaging Type

What is the packaging type?

76 FTD 0 Votes Box

88 Teleflora 0 Votes Box,Basket,Vase,Wrap,Bouquet Sleeve

The main type of packaging used for flower delivery.

Packaging Materials

What packaging materials are used?

18 FTD 0 Votes Cardboard, Plastic, Paper

87 Teleflora 0 Votes Cardboard, Plastic, Paper, Fabric, Glass

Materials used in packaging and presentation.

Branding on Packaging

Is there branding on the packaging?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

Whether the packaging includes brand logos or design elements.

Personalized Packaging

What personalized packaging options are available?

21 FTD 0 Votes Ribbon, Custom Message Card

89 Teleflora 0 Votes Ribbon, Custom Message Card, Photo, Custom Wrapper

Personal touches available for the packaging.

Packaging Aesthetics

What are the packaging aesthetics?

46 FTD 0 Votes Elegant

86 Teleflora 0 Votes Elegant

The design style or theme of the packaging.

Protection Level

What is the protection level of the packaging?

86 FTD 0 Votes High Cushioning

90 Teleflora 0 Votes High Cushioning

The degree of protection provided during delivery.

Packaging Reusability

Is the packaging reusable?

No 0 Votes FTD

No 0 Votes Teleflora

If packaging items such as boxes, baskets, or vases can be reused.

Gift Wrapping Service

Is gift wrapping available?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

Indicates if gift wrapping is available as part of the service.

Premium Wrapping Options

Are premium wrapping options available?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

Indicates if premium wrapping styles are available.

Seasonal Packaging

Are seasonal packaging options available?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

Whether seasonal or festive packaging is available (e.g., Christmas, Valentine’s Day).

Sustainability & Sourcing 9

Flower Sourcing Location

Where are the flowers sourced from?

56 FTD 0 Votes Local Farms

90 Teleflora 0 Votes Local Farms, Regional Farms, Imported

FTD
FTD

Local sourcing primarily includes seasonal flowers from regional farms in the U.S. and Canada, while others are imported from international suppliers.

Teleflora
Teleflora

Teleflora sources flowers from local, regional, and international farms, ensuring a wide variety of fresh blooms. Local sourcing makes up 70% of their floral selections, supporting sustainable practices.

Where the flowers are sourced from.

Sustainable Farming Methods

What sustainable farming methods are used?

66 FTD 0 Votes Integrated Pest Management

88 Teleflora 0 Votes Organic, Integrated Pest Management

FTD
FTD

Many of FTD’s growers use Integrated Pest Management (IPM), which is a sustainable approach that reduces the use of pesticides while protecting the ecosystem.

Farming practices used to grow flowers sustainably.

Recycling Program

Is there a recycling program?

No 0 Votes FTD

Yes 0 Votes Teleflora

FTD
FTD

FTD does not currently have a formal recycling program, though they are transitioning towards more eco-friendly practices for packaging.

If the company offers recycling for packaging or waste.

Water Conservation Practices

Are water conservation practices in place?

No 0 Votes FTD

Yes 0 Votes Teleflora

FTD
FTD

Water conservation is not specifically highlighted in FTD’s practices, but some partner farms may use methods like drip irrigation to conserve water.

Whether water saving techniques are used in farming.

Carbon Neutral Delivery

Is delivery carbon neutral?

No 0 Votes FTD

Yes 0 Votes Teleflora

FTD
FTD

Currently, FTD does not offer carbon-neutral delivery, but this may be a future initiative for sustainability.

Whether delivery is offset with carbon neutral initiatives.

Local Sourcing Percentage

What percentage of flowers are locally sourced?

35 % 0 Votes
FTD
70 % 0 Votes
Teleflora

FTD
FTD

FTD sources about 35% of its flowers from local farms, especially for seasonal varieties. The rest are typically imported.

The percentage of flowers sourced locally.

Eco Certification

What eco certifications are held?

66 FTD 0 Votes Rainforest Alliance

89 Teleflora 0 Votes Rainforest Alliance, Fairtrade

Certifications showing sustainable and ethical practices.

Seasonal Flower Usage

Are seasonal flowers used?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

Indicates if seasonal flowers are prioritized.

Fair Trade Compliance

Is fair trade compliance maintained?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

If flowers are sourced under fair trade standards.

Ordering & Payment 13

Pre Order

Is pre order available?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

FTD
FTD

Pre-ordering is available for scheduling flower deliveries on a future date, ideal for holidays or special events.

Shows if customers can place orders in advance.

Ordering Channels

What ordering channels are available?

76 FTD 0 Votes Website

87 Teleflora 0 Votes Website, Mobile App, Phone, In Store

Ways customers can place orders.

Minimum Order Value

What is the minimum order value?

46 FTD 0 Votes $0

89 Teleflora 0 Votes $20

The minimum purchase amount required to place an order.

Payment Methods Accepted

What payment methods are accepted?

62 FTD 0 Votes Credit Card, PayPal, Bank Transfer, Digital Wallet

88 Teleflora 0 Votes Credit Card, PayPal, Bank Transfer, Digital Wallet

The types of payments supported.

Currency Options

What currencies are accepted?

86 FTD 0 Votes USD

87 Teleflora 0 Votes USD, GBP, EUR, AUD

Currencies supported by the service.

Installment Payment Options

Are installment payment options available?

No 0 Votes FTD

Yes 0 Votes Teleflora

Indicates whether installment or split payment is available.

Gift Card Accepted

Are gift cards accepted?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

Whether gift cards can be used for payment.

Promo Codes

Are promo codes accepted?

No 0 Votes FTD

Yes 0 Votes Teleflora

Whether promotional or discount codes can be applied.

Order Modification Policy

What is the order modification policy?

0 FTD 0 Votes A configuration on a Cisco Firepower device

85 Teleflora 0 Votes Only if the style, theme, and color are preserved and the new item is of equal or higher value

Rules for modifying an order after it has been placed.

Order Cancellation Policy

What is the order cancellation policy?

36 FTD 0 Votes Cancellations or changes to an order up to a certain deadline

85 Teleflora 0 Votes Contact customer service as soon as possible

Terms for canceling an order and receiving a refund.

Cut off Time for Same Day Delivery

What is the cut off time for same day delivery?

0 FTD 0 Votes 2:00 p.m.

75 Teleflora 0 Votes 2:00 p.m.

The latest time an order can be placed for same day delivery.

Order Confirmation Method

What is the order confirmation method?

26 FTD 0 Votes Email

87 Teleflora 0 Votes Email,SMS,App Notification

How the customer is notified about order confirmation.

Delivery Options 20

Delivery Fee Structure

What is the delivery fee structure?

56 FTD 1 Votes Distance Based

85 Teleflora 0 Votes Flat Fee

FTD
vs
Teleflora
Delivery Fee Structure

FTD uses a distance-based delivery fee structure, which may vary depending on location. Teleflora charges a flat delivery fee, providing more predictability for customers on the cost of delivery regardless of distance.

How delivery charges are applied.

I like that FTD uses a distance-based delivery fee; it makes sense for varying locations. Teleflora's flat fee feels like a rip-off in some areas.

See more

Delivery Proof Type

What proof of delivery is provided?

16 FTD 0 Votes Delivery Note

88 Teleflora 1 Votes Photo Confirmation

FTD
vs
Teleflora
Delivery Proof Type

FTD provides a delivery note as proof of delivery, while Teleflora offers photo confirmation, giving customers more visual reassurance that their flowers arrived as expected. This is a useful feature for those seeking more transparency.

Defines the type of proof provided after delivery.

Teleflora's photo confirmation for delivery makes me feel more confident about my order. FTD's delivery note just doesn't cut it anymore.

See more

Delivery Partner Type

What type of delivery partner is used?

66 FTD 0 Votes Hybrid

87 Teleflora 0 Votes In House

FTD
vs
Teleflora
Delivery Partner Type

FTD utilizes a hybrid delivery model, partnering with various local florists for a more widespread reach. Teleflora uses its own in-house delivery system, which can provide more control over quality and consistency in delivery times.

Who handles the delivery logistics.

Delivery Insurance

Is delivery insurance included?

No 0 Votes FTD

Yes 0 Votes Teleflora

FTD
vs
Teleflora
Delivery Insurance

Teleflora offers delivery insurance, giving extra peace of mind in case of mishaps during shipping. FTD does not provide this option, so customers may want to consider this if shipping reliability is a major concern.

Whether deliveries are insured against damage or loss.

Same Day Delivery

Is same day delivery available?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

FTD
FTD

Same-day delivery is available if the order is placed before 2 PM in the recipient’s time zone on weekdays, or 1 PM on weekends.

Teleflora
Teleflora

Same-day delivery is available for most orders placed before 2:00 p.m. in the recipient’s time zone, ensuring that your gift arrives quickly.

Indicates if flowers can be delivered on the same day of order.

Delivery Tracking Availability

Is delivery tracking available?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

FTD
FTD

Customers can track the status of their flower delivery in real time via the FTD website or app.

Teleflora
Teleflora

Teleflora provides tracking information for your order, allowing you to follow the progress of your delivery in real-time.

Indicates whether order tracking is available for deliveries.

Next Day Delivery

Is next day delivery available?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

FTD
FTD

FTD also offers next-day delivery as a standard option for customers who need a quick delivery.

Shows if flowers can be delivered the next day.

International Delivery

Is international delivery available?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

FTD
FTD

FTD ships flowers to over 150 countries globally, including the U.S., Canada, U.K., and Australia.

Specifies if the service delivers flowers outside the home country.

Delivery Zone Restrictions

Are there delivery zone restrictions?

66 FTD 0 Votes Based on the delivery method and location

86 Teleflora 0 Votes Yes

Teleflora
Teleflora

Certain delivery zones may have restrictions, especially for rural areas or specific locations like military bases. Customers are advised to check if their delivery area is serviceable.

Lists limitations on specific delivery zones.

Delivery Guarantee

Is there a delivery guarantee?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

Teleflora
Teleflora

Teleflora guarantees timely delivery for most orders, ensuring your flowers arrive as expected.

If the company guarantees delivery within promised time.

Scheduled Delivery

Is scheduled delivery available?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

Allows customers to select a future date for delivery.

Express Delivery Time

What is the express delivery time?

6 hours 0 Votes
FTD
2 hours 0 Votes
Teleflora

The estimated time for the fastest express delivery option.

Subscription Services 10

Subscription Flexibility

What flexibility options are available?

36 FTD 0 Votes Skip

87 Teleflora 1 Votes Pause,Skip,Cancel Anytime

FTD
vs
Teleflora
Subscription Flexibility

Teleflora provides more flexibility with subscription services, allowing customers to pause, skip, or cancel anytime. FTD's subscription options are more rigid, making Teleflora the better choice for those who want more control over their flower deliveries.

Flexibility features included with subscriptions.

Teleflora's flexibility with subscriptions is a huge plus. FTD could really improve in this area.

See more

Subscription Plans

What subscription plans are available?

0 FTD 0 Votes None

85 Teleflora 0 Votes Weekly, Monthly, Seasonal

Teleflora
Teleflora

Teleflora offers flexible subscription plans, perfect for regular floral deliveries. Subscription options include weekly, monthly, and seasonal deliveries for various occasions or as a home décor enhancement.

Types of subscription plans offered.

Delivery Frequency

What delivery frequency options are available?

0 FTD 0 Votes None

88 Teleflora 0 Votes Once a Week, Twice a Month, Monthly

Frequency choices for flower deliveries.

Customization Options

What customization options are available?

0 FTD 0 Votes None

88 Teleflora 0 Votes Flower Type, Color Theme, Arrangement Style

Ways customers can personalize their subscription.

Trial Subscription

Is a trial subscription available?

No 0 Votes FTD

Yes 0 Votes Teleflora

Whether a short term trial is offered.

Subscription Management Platform

Where can customers manage their subscription?

0 FTD 0 Votes None

89 Teleflora 0 Votes Website,Mobile App

Where customers manage their subscription.

Subscription Discounts

Are subscription discounts offered?

No 0 Votes FTD

Yes 0 Votes Teleflora

Indicates if subscriptions come with discounted pricing.

Prepaid Subscription

Are prepaid subscriptions available?

No 0 Votes FTD

Yes 0 Votes Teleflora

Whether customers can prepay for subscriptions.

Auto Renewal Policy

Does the subscription auto renew?

No 0 Votes FTD

Yes 0 Votes Teleflora

If subscriptions renew automatically unless canceled.

Gifting Subscription

Is gifting subscription available?

No 0 Votes FTD

Yes 0 Votes Teleflora

If subscriptions can be purchased as a gift for others.

Corporate & Bulk Services 9

Corporate Account

Are corporate accounts available?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

Teleflora
Teleflora

Teleflora offers corporate accounts, making it easier for businesses to send flowers for client appreciation, employee recognition, or events.

Whether dedicated accounts are available for corporate clients.

Bulk Order Discounts

Are bulk order discounts offered?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

Teleflora
Teleflora

Teleflora provides bulk order discounts for large-scale purchases, often for corporate gifts or event decorations. Contact their customer service for further details.

If discounts are provided for large volume orders.

Event and Wedding Services

Are event and wedding floral services offered?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

Whether floral services are available for weddings and large events.

Invoicing and Billing Options

What invoicing and billing options are offered?

26 FTD 0 Votes Prepaid

87 Teleflora 0 Votes Monthly Billing, Net 30, Prepaid, Corporate Credit

Flexible billing and invoicing methods for businesses.

Custom Branding for Corporate Gifts

Is custom branding available for corporate gifts?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

If flowers and packaging can be customized with a company’s branding.

Minimum Bulk Order Quantity

What is the minimum bulk order quantity?

0 FTD 0 Votes None

90 Teleflora 0 Votes 10

Minimum quantity required to qualify for bulk orders.

Delivery Logistics for Bulk Orders

How are bulk orders delivered?

26 FTD 0 Votes Scheduled Delivery

88 Teleflora 0 Votes Dedicated Fleet

Logistics options used for handling large orders.

Corporate Gift Programs

Are corporate gift programs available?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

If specialized gift programs for employees or clients are offered.

Annual Contract Options

Are annual contracts available?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

If businesses can sign long-term service contracts.

Promotions & Marketing 9

Gift Card

Are gift cards available?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

FTD
FTD

FTD offers gift cards in various denominations, which can be used for any flower or gift purchase on their website.

If the service provides digital or physical gift cards.

Seasonal Promotions

Are seasonal promotions available?

No 0 Votes FTD

Yes 0 Votes Teleflora

Whether the service offers seasonal or holiday-based discounts.

Loyalty Rewards Program

Is there a loyalty rewards program?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

If customers can collect points or rewards for repeat purchases.

Referral Program

Is a referral program available?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

Whether the service offers discounts for referring new customers.

First Time Buyer Discount

Is there a first-time buyer discount?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

Whether discounts are given to new customers.

Email Newsletter Promotions

Are promotions offered via email newsletter?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

If customers receive special offers through newsletters.

Social Media Campaigns

Are social media campaigns used?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

Whether promotions are run via social media channels.

Flash Sale Offers

Are flash sales available?

No 0 Votes FTD

Yes 0 Votes Teleflora

If limited-time flash sales are offered.

Free Shipping Promotions

Is free shipping offered as a promotion?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

If free delivery is offered as a promotion.

Customer Support 10

Customer Support Channels

What customer support channels are available?

29 FTD 0 Votes Phone, Email, Live Chat

90 Teleflora 0 Votes Phone, Email, Live Chat, WhatsApp, Social Media

Teleflora
Teleflora

Teleflora provides multiple customer support channels, ensuring that you can reach them anytime via phone, email, live chat, or even through social media for assistance.

Different ways customers can reach support.

Response Time

What is the average response time?

30 minutes 0 Votes
FTD
5 minutes 0 Votes
Teleflora

Teleflora
Teleflora

Teleflora’s customer support is quick to respond, with an average response time of just 5 minutes, ensuring swift resolution for inquiries.

Average time taken to respond to customer queries.

Customer Satisfaction Guarantee

Is there a customer satisfaction guarantee?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

FTD
FTD

FTD offers a 7-day freshness guarantee, promising to replace or refund flowers that wilt prematurely.

Whether a satisfaction guarantee is offered for support services.

Availability Hours

What are the availability hours?

86 FTD 0 Votes 24/7

89 Teleflora 0 Votes 24/7

When support is available to customers.

Issue Resolution Time

What is the issue resolution time?

24 hours 0 Votes
FTD
24 hours 0 Votes
Teleflora

Average time taken to fully resolve customer issues.

Dedicated Account Manager

Is a dedicated account manager available?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

Whether VIP or business clients get a personal account manager.

Multilingual Support

Is multilingual support offered?

No 0 Votes FTD

Yes 0 Votes Teleflora

If support is available in more than one language.

Escalation Policy

What is the escalation policy?

16 FTD 0 Votes Contact customer service

90 Teleflora 0 Votes Contact customer service

The steps customers can take if issues are not resolved quickly.

Live Chat

Is live chat available?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

Indicates if live chat is available for instant help.

FAQ and Help Center

Is there an FAQ or help center?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

Whether a self help FAQ or knowledge base is provided.

Ratings & Reviews 10

Average Customer Rating

What is the average customer rating?

26 FTD 0 Votes 4/5

91 Teleflora 0 Votes 4.5/5

The overall star rating given by customers.

Number of Reviews

How many reviews are there?

79 FTD 0 Votes 10000+

89 Teleflora 0 Votes 2000+

Total count of customer reviews submitted.

Verified Purchase Reviews

Are reviews from verified purchases?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

Whether reviews are confirmed from verified buyers.

Third Party Review Platform Presence

On which third party platforms are reviews available?

66 FTD 0 Votes Google Reviews, Trustpilot, Facebook

90 Teleflora 0 Votes Google Reviews, Trustpilot, Yelp, Facebook

External review platforms where ratings are available.

Review Filtering and Sorting

Can reviews be filtered or sorted?

No 0 Votes FTD

Yes 0 Votes Teleflora

If reviews can be filtered or sorted by criteria.

Average Response to Reviews

What is the average response time to reviews?

0 FTD 0 Votes Within 3 Days

90 Teleflora 0 Votes Within 24 Hours

How quickly the business responds to customer reviews.

Review Transparency Policy

Is there a review transparency policy?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

Whether both positive and negative reviews are visible.

Visual Media in Reviews

Can customers add visual media to reviews?

No 0 Votes FTD

Yes 0 Votes Teleflora

Whether customers can add photos/videos to reviews.

Average Review Age

What is the average review age?

60 months 0 Votes
FTD
6 months 0 Votes
Teleflora

The average time since reviews were submitted.

Safety and Compliance 10

Floral Industry Certifications

What certifications does the service hold?

28 FTD 0 Votes SAF, Florverde, Rainforest Alliance

88 Teleflora 0 Votes SAF, Florverde, Fair Trade, Rainforest Alliance

FTD
FTD

FTD sources flowers from certified sustainable farms, including those certified by Florverde and Rainforest Alliance, which focus on responsible environmental practices and ethical labor standards.

Official certifications that confirm compliance with floral industry standards.

Regulatory Compliance Mark

What regulatory compliance marks are shown?

36 FTD 0 Votes USDA

89 Teleflora 0 Votes USDA

FTD
FTD

FTD complies with U.S. agricultural regulations for plant health and safety, ensuring imported flowers meet USDA phytosanitary standards.

Regulatory marks that show compliance with official safety requirements.

Local Health Inspection Passed

Has the business passed local health inspections?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

Whether the facility has passed local health inspections.

Data Privacy Compliance

Which data privacy standards are followed?

76 FTD 0 Votes GDPR

87 Teleflora 0 Votes GDPR

Compliance with customer data protection and privacy regulations.

Allergen Disclosure

Is allergen information disclosed?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

Whether the service provides information about allergens in flowers.

Non Toxic Packaging

Is the packaging non-toxic?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

Whether packaging materials are safe, non-toxic, and compliant with safety standards.

Worker Safety Standards

Are worker safety standards followed?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

Whether employee handling of flowers follows occupational safety standards.

Ethical Labor Certification

Does the service have ethical labor certifications?

16 FTD 0 Votes Rainforest Alliance

88 Teleflora 0 Votes Fair Trade, SA8000

Certifications proving ethical labor practices.

Hazardous Material Handling

Is hazardous material handling compliant?

No 0 Votes FTD

No 0 Votes Teleflora

Whether the service complies with safe handling of hazardous materials like pesticides.

Safety Seal on Packaging

Is there a safety seal on the packaging?

Yes 0 Votes FTD

Yes 0 Votes Teleflora

If packaging includes a safety seal to ensure tamper-proof delivery.

Surveys

Because hot takes deserve votes.

Flower Quality

How would you rate the overall quality and freshness of the flowers from this flower delivery service?

Excellent quality — Fresh, vibrant, and beautifully arranged
0 Votes
FTD
0 Votes
Teleflora
Very good quality — Mostly fresh with minor imperfections
0 Votes
FTD
0 Votes
Teleflora
Decent quality — Acceptable but not perfect
0 Votes
FTD
0 Votes
Teleflora
Below average quality — Slightly wilted or dull colors
0 Votes
FTD
0 Votes
Teleflora
Poor quality — Wilted or damaged flowers
0 Votes
FTD
0 Votes
Teleflora

Delivery Speed

How fast does this flower delivery service typically deliver orders?

Very fast — Under 2 hours
0 Votes
FTD
0 Votes
Teleflora
Fast — 2 to 4 hours
0 Votes
FTD
0 Votes
Teleflora
Average — 4 to 6 hours
0 Votes
FTD
0 Votes
Teleflora
Slow — 6 to 10 hours
0 Votes
FTD
0 Votes
Teleflora
Very slow — Over 10 hours
0 Votes
FTD
0 Votes
Teleflora

Bouquet Presentation

How would you rate the presentation and arrangement of the bouquet from this flower delivery service?

Beautifully arranged — Elegant and professionally designed
0 Votes
FTD
0 Votes
Teleflora
Attractive — Nicely put together and appealing
0 Votes
FTD
0 Votes
Teleflora
Average — Simple but neat
0 Votes
FTD
0 Votes
Teleflora
Unimpressive — Looks rushed or unbalanced
0 Votes
FTD
0 Votes
Teleflora
Poorly arranged — Messy or unattractive presentation
0 Votes
FTD
0 Votes
Teleflora

Delivery Accuracy

How accurate is this flower delivery service in delivering the right order and details?

Perfect accuracy — Always matches the order exactly
0 Votes
FTD
0 Votes
Teleflora
Mostly accurate — Minor differences sometimes
0 Votes
FTD
0 Votes
Teleflora
Fair accuracy — Occasionally sends slight substitutions
0 Votes
FTD
0 Votes
Teleflora
Inaccurate — Frequently wrong items or colors
0 Votes
FTD
0 Votes
Teleflora
Very inaccurate — Often delivers incorrect or missing items
0 Votes
FTD
0 Votes
Teleflora

Delivery Timing

How reliable is this flower delivery service at meeting the promised delivery time?

Always on time — Consistently punctual
0 Votes
FTD
0 Votes
Teleflora
Usually on time — Rarely delayed
0 Votes
FTD
0 Votes
Teleflora
Sometimes late — Small delays happen occasionally
0 Votes
FTD
0 Votes
Teleflora
Often late — Delays are quite frequent
0 Votes
FTD
0 Votes
Teleflora
Unreliable — Rarely arrives on time
0 Votes
FTD
0 Votes
Teleflora

Packaging

How well are the flowers packaged and protected during delivery?

Excellent packaging — Secure, neat, and keeps flowers fresh
0 Votes
FTD
0 Votes
Teleflora
Good packaging — Protects flowers with minor issues
0 Votes
FTD
0 Votes
Teleflora
Adequate packaging — Basic but functional
0 Votes
FTD
0 Votes
Teleflora
Weak packaging — Some damage or loose wrapping
0 Votes
FTD
0 Votes
Teleflora
Poor packaging — Flowers arrive crushed or messy
0 Votes
FTD
0 Votes
Teleflora

Fragrance and Freshness

How long do the flowers from this flower delivery service stay fresh and fragrant?

Very long — 7 to 10 days
0 Votes
FTD
0 Votes
Teleflora
Long — 5 to 7 days
0 Votes
FTD
0 Votes
Teleflora
Moderate — 3 to 5 days
0 Votes
FTD
0 Votes
Teleflora
Short — 2 to 3 days
0 Votes
FTD
0 Votes
Teleflora
Very short — Under 2 days
0 Votes
FTD
0 Votes
Teleflora

Ease of Ordering

How easy is it to place and customize an order with this flower delivery service?

Very easy — Smooth and intuitive ordering process
0 Votes
FTD
0 Votes
Teleflora
Easy — Few steps and clear options
0 Votes
FTD
0 Votes
Teleflora
Moderate — Takes some time to complete
0 Votes
FTD
0 Votes
Teleflora
Difficult — Confusing or limited customization
0 Votes
FTD
0 Votes
Teleflora
Very difficult — Hard to navigate or use
0 Votes
FTD
0 Votes
Teleflora

Customer Service

How responsive and helpful is the customer service for this flower delivery service?

Excellent — Quick, polite, and solves issues effectively
0 Votes
FTD
0 Votes
Teleflora
Good — Usually helpful and responsive
0 Votes
FTD
0 Votes
Teleflora
Average — Some delays but gets things done
0 Votes
FTD
0 Votes
Teleflora
Poor — Slow responses or unhelpful replies
0 Votes
FTD
0 Votes
Teleflora
Very poor — No response or unresolved issues
0 Votes
FTD
0 Votes
Teleflora

Pricing

How would you rate the pricing of this flower delivery service?

Great value for money
0 Votes
FTD
0 Votes
Teleflora
Pretty good price
0 Votes
FTD
0 Votes
Teleflora
Fair deal
0 Votes
FTD
0 Votes
Teleflora
Kinda pricey
0 Votes
FTD
0 Votes
Teleflora
Crazy expensive
0 Votes
FTD
0 Votes
Teleflora

Guides 2

Articles 1

Everyting You Need to Know About FTD

Everyting You Need to Know About FTD

ftd.com
ftd.com

Articles 1

Teleflora Operation Guide

Teleflora Operation Guide

teleflora.com
teleflora.com

Reviews 0

The good, the bad, and the brutally honest.

Average Rating

FTD
FTD
FTD
FTD
0 / 5 0 Reviews
Teleflora
Teleflora
Teleflora
Teleflora
0 / 5 0 Reviews

Discussions 0

Thoughts, takes, and hot debates.

Awards 0

Only the best made it here.

Collections 0

Treasures You’ve picked. No fluff, all fun.

More Flower Delivery Services 0

Unlock more awesome finds.

Other FTD Flower Delivery Services 0

Other Teleflora Flower Delivery Services 0

FTD
FTD
FTD
FTD
Teleflora
Teleflora
Teleflora
Teleflora
vs