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FTD vs Proflowers: 150 Highlights & 66 Differences — So, Which Flower Delivery Service Actually Works Better

Want to know which floral service delivers the most value? Our FTD vs Proflowers comparison breaks it down simply so you can choose the right one! Need to decide between FTD and Proflowers? We stacked their eco friendly packaging, packaging reusability, flower sourcing location & company established year side by side to help you make a confident choice.

52 Points
FTD
FTD
FTD
FTD
73 Points
Proflowers
Proflowers
Proflowers
Proflowers
vs

Highlights 157

No extras. Just what matters.
52 Points
vs
73 Points

Why is FTD better than Proflowers ?

Scroll down for more facts

FTD vs Proflowers: A Detailed Comparison of Two Floral Giants

When it comes to sending flowers, FTD and Proflowers are two of the most well-known names in the industry. Both offer a hybrid service model, combining online ordering with an expansive delivery network. While they share many similarities in terms of product range and customer service, some fundamental differences set them apart.

FTD has a longer history, having been established in 1910, compared to Proflowers, which came into the scene in 1998. On the other hand, Proflowers stands out with its wider selection of organic flowers and eco-friendly packaging options. Whether you are sending flowers for a birthday, anniversary, or corporate event, both services have much to offer.

But, which one truly delivers the best value and service? Let’s dive deeper and explore their unique offerings, strengths, and how they compare in terms of sustainability, customer service, and product quality.

What Makes FTD a Standout Choice

FTD has been a trusted name in the floral delivery business for over a century. Known for its rich history and extensive global network, FTD offers flower delivery to nearly every corner of the world, including the United States, Canada, the UK, and Australia. With its hybrid model, FTD provides a smooth experience for both online and in-person orders.

What truly sets FTD apart, however, is its focus on a broad variety of flower arrangements, such as hand-tied bouquets, baskets, and boxed arrangements. These options allow for a diverse selection that can cater to various occasions, from intimate gatherings to grand celebrations.

FTD also specializes in modern, classic, rustic, and minimalist styles, allowing customers to find the perfect match for their occasion. Additionally, the company excels in its custom bouquet options, enabling you to select custom colors, vases, and even personalized messages.

The premium packaging also ensures that flowers arrive in perfect condition with high cushioning and elegant aesthetics. For those seeking a more traditional or classic feel to their floral arrangement, FTD’s rich legacy and product offerings make it an excellent choice.

Where Proflowers Outshines the Competition

Proflowers, although younger than FTD, brings innovation to the floral industry with several unique features. One of the standout aspects of Proflowers is its eco-conscious approach. Unlike FTD, Proflowers offers a range of eco-friendly packaging and a commitment to sustainable farming methods, including the use of organic farming alongside traditional practices.

Proflowers also boasts an impressive array of organic flowers, a feature that appeals to environmentally-conscious customers. Whether you’re looking for environmentally-friendly bouquets or a more sustainable gifting option, Proflowers ensures that its flowers are sourced with care for both the planet and the customer.

Proflowers also delivers a superior customer experience, with multilingual support available and the ability to send a photo or video message with your bouquet, making it an ideal choice for those who wish to add a more personal touch to their floral gift. Their packaging, including reusable options, offers an extra layer of sustainability, helping to reduce waste and make each delivery more eco-conscious.

Quick Take: FTD vs Proflowers

In terms of variety and customization, FTD has a solid advantage with its long-standing reputation and diverse range of floral arrangements. On the other hand, Proflowers excels with its eco-friendly focus and innovative offerings like organic flowers and reusable packaging.

Both brands provide top-tier customer service, but Proflowers edges out FTD when it comes to sustainability and eco-conscious options. Additionally, Proflowers offers a more modern approach with features like video messaging and multilingual support, which make it a highly personalized and adaptable option for a global customer base.

Closing Recommendation

If you are looking for a classic, reliable floral service with a broad selection of arrangements and delivery options, FTD is your best bet. Its long history and reputation for quality make it an ideal choice for more traditional floral gifts and larger-scale events.

However, if sustainability and eco-friendly practices are your priority, Proflowers is the clear winner with its organic flowers and environmentally-conscious practices. Both services are highly reputable, but Proflowers offers an edge for those who want a greener, more innovative option.

Verdict

  • Winner: Proflowers – With a focus on sustainability, organic flowers, and innovative features like photo messages, Proflowers takes the lead in modern floral services.
  • Runner-up: FTD – FTD still offers an extensive range of arrangements and reliable delivery, but falls short of Proflowers' eco-friendly commitment and personalized features.

Comparisons 6

Two enter. One leaves your cart.

Price comparisons

(✱) Prices may be changed at any time without further notice.

Related comparisons 6

Because one duel is never enough.

Comparisons & Facts 157

Side by side. The numbers. The features. No drama.

Whether it’s flower delivery, meal plans, or printing services — this comparison of FTD and Proflowers covers everything from eco friendly packaging, packaging reusability, flower sourcing location & company established year to surprising quirks.

General Information 11

Company Established Year

When was the company established?

0 FTD 0 Votes 1910

67 Proflowers 0 Votes 1998

FTD
vs
Proflowers
Company Established Year

FTD has been around for over a century, founded in 1910, while Proflowers is a relatively newer entrant, established in 1998. FTD’s longer history may appeal to those looking for tradition and reliability in floral services.

Indicates the founding year, showing experience and reliability.

Ownership Type

What is the ownership type?

66 FTD 0 Votes Chain

37 Proflowers 0 Votes Independent

FTD
vs
Proflowers
Ownership Type

FTD is a chain, meaning it’s part of a larger network, which may offer more consistency. In contrast, Proflowers is independent, potentially giving it a more personalized touch and unique offerings.

Provides insight into ownership structure.

Delivery Cities

Which cities are covered?

71 FTD 0 Votes Across the U.S., Canada, Puerto Rico, the U.S. Virgin Islands, and international cities and towns

77 Proflowers 0 Votes Almost of the U.S., Canada and Internationally

Proflowers
Proflowers

Proflowers delivers across nearly all U.S. cities and to over 125 countries worldwide, providing a global reach for flowers and gifts.

Lists supported delivery cities.

Delivery Zip Codes

What zip codes are covered?

81 FTD 0 Votes All U.S. zip codes

95 Proflowers 0 Votes All U.S. and Canadian zip codes

Proflowers
Proflowers

Delivery is available nationwide in the U.S., with some exceptions in rural or less accessible areas.

Specific postal code coverage ensures accurate delivery availability.

Mobile App Availability

Is there a mobile app available?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

FTD
FTD

FTD offers both iOS and Android apps, allowing users to shop, track orders, and receive notifications. Available for download on Google Play and the App Store.

Indicates if a mobile app is provided for ease of use.

Service Type

What is the service type?

86 FTD 0 Votes Hybrid

97 Proflowers 0 Votes Hybrid

Defines how the service operates and delivers flowers.

Coverage Area

What is the coverage area?

86 FTD 0 Votes Global

97 Proflowers 0 Votes Global

The general geographical area where the service is available.

Delivery Countries

Which countries are available for delivery?

77 FTD 0 Votes United States, Canada, United Kingdom, Australia

88 Proflowers 0 Votes United States, Canada, United Kingdom, Australia

Specifies which countries are covered by delivery.

Company Type

What is the company type?

6 FTD 0 Votes Private

17 Proflowers 0 Votes Private

Describes the business structure of the service.

Online Ordering Availability

Is online ordering available?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

Shows if customers can order directly online.

Website Language Options

What website languages are available?

86 FTD 0 Votes English

83 Proflowers 0 Votes English, Spanish, French, German, Chinese

Specifies which languages are available on the website.

Bouquet & Product Range 16

Organic Flower

Are organic flowers available?

No 0 Votes FTD

Yes 1 Votes Proflowers

FTD
vs
Proflowers
Organic Flower

Proflowers offers organic flowers, catering to eco-conscious customers, whereas FTD does not provide this option. If organic and sustainable options matter, Proflowers would be the better choice.

Whether organically grown flowers are offered.

I love the idea of organic flowers, so Proflowers wins for me. FTD should offer that too for eco-friendly lovers like me.

See more

Dried Flowers

Are dried flowers available?

No 0 Votes FTD

Yes 0 Votes Proflowers

FTD
FTD

FTD does not currently offer dried flowers in its catalog. Most arrangements are made with fresh-cut flowers.

Indicates whether dried flower options are offered.

Bouquet Types

What bouquet types are offered?

25 FTD 0 Votes Hand Tied, Basket, Boxed, Wrapped

36 Proflowers 0 Votes Hand Tied, Basket, Boxed, Wrapped

Types of bouquets available for customers.

Personalized Bouquets

What personalization options are available for bouquets?

56 FTD 0 Votes Custom Colors, Custom Vase, Personalized Message

67 Proflowers 0 Votes Custom Colors, Custom Vase, Personalized Message

Customization features available for bouquets, allowing customers to tailor them with colors, vases, or messages.

Custom Bouquet

Is a custom bouquet option available?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

Whether customers can design their own bouquet.

Exotic Flowers

Are exotic flowers available?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

Indicates if exotic or rare flowers are available.

Flower Subscription Options

What flower subscription options are available?

61 FTD 0 Votes Monthly, Seasonal

77 Proflowers 0 Votes Weekly, Monthly, Seasonal

Types of flower subscription plans offered.

Luxury Collection

Is a luxury collection available?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

Specifies if premium or luxury bouquets are offered.

Bouquet Sizes

What bouquet sizes are offered?

16 FTD 0 Votes Small, Medium, Large

32 Proflowers 0 Votes Small, Medium, Large, Extra Large

Bouquet size variations available for customers.

Potted Plants

Are potted plants available?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

Shows if potted plants are sold in addition to bouquets.

Seasonal Flowers

Are seasonal flowers available?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

Shows if seasonal flowers are offered.

Gift Add-ons

Are gift add-ons available?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

Indicates whether gifts like chocolates or balloons can be added.

Personalization & Add-ons 9

Photo or Video Message Integration

Is photo or video message integration available?

No 0 Votes FTD

Yes 1 Votes Proflowers

FTD
vs
Proflowers
Photo or Video Message Integration

Proflowers allows you to send a photo or video message with your flowers, adding a personal touch. FTD does not offer this option, so if you’re looking for this level of personalization, Proflowers wins.

If customers can attach a digital photo or video message.

Honestly, Proflowers’ photo and video message option is awesome. It's a nice touch and makes my gifts feel more personal. FTD needs this too.

See more

Luxury Add on

What luxury add on options are available?

16 FTD 0 Votes Gourmet Basket

32 Proflowers 0 Votes Premium Wine, Gourmet Basket

FTD
FTD

The gourmet basket add-on includes a variety of high-end treats like chocolates, snacks, or wine, offering a complete gift experience.

High end add ons available for premium gifting.

Personalized Message Card

Is a personalized message card available?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

Whether a custom card with a personal message is included.

Add on Products

What add on products are available?

17 FTD 0 Votes Chocolates, Balloons, Teddy Bear, Greeting Card

29 Proflowers 0 Votes Chocolates, Balloons, Teddy Bear, Wine, Greeting Card

Extra items that can be added to flower orders.

Arrangement Customization

What arrangement customization options are available?

31 FTD 0 Votes Flower Type, Vase Style

47 Proflowers 0 Votes Flower Type, Color Scheme, Vase Style

Options for customizing the floral arrangement itself.

Themed Collections

What themed collections are available?

50 FTD 0 Votes Birthday, Anniversary, Sympathy, Seasonal, Corporate

61 Proflowers 0 Votes Birthday, Anniversary, Sympathy, Seasonal, Corporate

Pre designed collections for specific occasions.

Custom Vase Selection

Is custom vase selection available?

No 0 Votes FTD

Yes 0 Votes Proflowers

Whether customers can choose the vase style.

Multi Gift Bundling

Is multi gift bundling available?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

Whether customers can bundle multiple gifts in one order.

Occasion Reminder Service

Is there an occasion reminder service?

No 0 Votes FTD

Yes 0 Votes Proflowers

If the service provides reminders for birthdays, anniversaries, or special occasions.

Quality & Freshness 10

Average Vase Life

What is the average vase life?

7 days 0 Votes
FTD
7 days 0 Votes
Proflowers

Proflowers
Proflowers

Proflowers guarantees that flowers will remain fresh and vibrant for at least 7 days, with proper care after delivery. This is a standard vase life for many flower delivery services.

The typical number of days flowers last in a vase.

Freshness Guarantee

Is there a freshness guarantee?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

Ensures flowers remain fresh for a promised period.

Quality Assurance Process

What is the quality assurance process?

44 FTD 0 Votes Visual inspections, hydration check, stem cutting and conditioning, floral preservation

55 Proflowers 0 Votes Visual inspections, hydration check, stem cutting and conditioning, floral preservation

Methods used to check flower quality before delivery.

Flower Handling Standards

What handling standards are followed?

44 FTD 0 Votes Prepare tools and equipment, trim stems properly, use clean water, remove excess foliage

55 Proflowers 0 Votes Prepare tools and equipment, trim stems properly, use clean water, remove excess foliage

Best practices for handling flowers during preparation.

Cold Chain Maintenance

Is cold chain maintenance available?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

Whether temperature-controlled transport/storage is used.

Stem Condition

What is the stem condition?

46 FTD 0 Votes Firm

77 Proflowers 0 Votes Hydrated

The state of flower stems upon delivery.

Bloom Stage at Delivery

What is the bloom stage at delivery?

46 FTD 0 Votes Semi Bloom

57 Proflowers 0 Votes Semi Bloom

The stage of bloom when flowers are delivered.

Temperature Control in Transit

Is temperature control in transit available?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

Indicates if temperature is controlled during shipping.

Replacement Policy for Wilted Flowers

Is there a replacement policy for wilted flowers?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

Whether wilted or damaged flowers are replaced.

Handling Instructions

Are handling instructions included?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

If care/handling instructions are provided with the delivery.

Packaging & Presentation 11

Eco Friendly Packaging

Is the packaging eco friendly?

No 0 Votes FTD

Yes 1 Votes Proflowers

FTD
vs
Proflowers
Eco Friendly Packaging

Proflowers stands out with eco-friendly packaging, making it a better option for those prioritizing sustainability. FTD, however, lacks this feature, so if eco-friendliness is important, Proflowers is the way to go.

Whether the packaging materials are sustainable and environmentally friendly.

I’m all for sustainability, so I’m going with Proflowers here. Their eco-friendly packaging is a game-changer. Wish FTD would catch up.

See more

Packaging Reusability

Is the packaging reusable?

No 0 Votes FTD

Yes 1 Votes Proflowers

FTD
vs
Proflowers
Packaging Reusability

Proflowers offers reusable packaging, aligning with its eco-conscious approach. FTD does not have this feature, meaning Proflowers offers a more sustainable option for customers looking to minimize waste.

If packaging items such as boxes, baskets, or vases can be reused.

I like the idea of reusing packaging, so Proflowers takes the win for me. FTD is still behind on this eco-friendly trend.

See more

Packaging Type

What is the packaging type?

76 FTD 0 Votes Box

87 Proflowers 0 Votes Box

The main type of packaging used for flower delivery.

Packaging Materials

What packaging materials are used?

18 FTD 0 Votes Cardboard, Plastic, Paper

29 Proflowers 0 Votes Cardboard, Plastic, Paper

Materials used in packaging and presentation.

Branding on Packaging

Is there branding on the packaging?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

Whether the packaging includes brand logos or design elements.

Personalized Packaging

What personalized packaging options are available?

21 FTD 0 Votes Ribbon, Custom Message Card

44 Proflowers 0 Votes Ribbon, Custom Message Card, Photo

Personal touches available for the packaging.

Packaging Aesthetics

What are the packaging aesthetics?

46 FTD 0 Votes Elegant

57 Proflowers 0 Votes Elegant

The design style or theme of the packaging.

Protection Level

What is the protection level of the packaging?

86 FTD 0 Votes High Cushioning

97 Proflowers 0 Votes High Cushioning

The degree of protection provided during delivery.

Gift Wrapping Service

Is gift wrapping available?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

Indicates if gift wrapping is available as part of the service.

Premium Wrapping Options

Are premium wrapping options available?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

Indicates if premium wrapping styles are available.

Seasonal Packaging

Are seasonal packaging options available?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

Whether seasonal or festive packaging is available (e.g., Christmas, Valentine’s Day).

Sustainability & Sourcing 9

Flower Sourcing Location

Where are the flowers sourced from?

56 FTD 0 Votes Local Farms

67 Proflowers 1 Votes Local Farms, Regional Farms, Imported

FTD
vs
Proflowers
Flower Sourcing Location

FTD sources flowers from local farms, while Proflowers sources from a mix of local, regional, and imported farms. Proflowers’ more diverse sourcing may result in a wider variety of flowers year-round.

Where the flowers are sourced from.

FTD’s local farms sourcing feels nice, but Proflowers’ wider sourcing gives them a better variety year-round. That’s a big plus in my book.

See more

Sustainable Farming Methods

What sustainable farming methods are used?

66 FTD 0 Votes Integrated Pest Management

72 Proflowers 0 Votes Organic, Integrated Pest Management

FTD
FTD

Many of FTD’s growers use Integrated Pest Management (IPM), which is a sustainable approach that reduces the use of pesticides while protecting the ecosystem.

Farming practices used to grow flowers sustainably.

Recycling Program

Is there a recycling program?

No 0 Votes FTD

Yes 0 Votes Proflowers

FTD
FTD

FTD does not currently have a formal recycling program, though they are transitioning towards more eco-friendly practices for packaging.

If the company offers recycling for packaging or waste.

Water Conservation Practices

Are water conservation practices in place?

No 0 Votes FTD

Yes 0 Votes Proflowers

FTD
FTD

Water conservation is not specifically highlighted in FTD’s practices, but some partner farms may use methods like drip irrigation to conserve water.

Whether water saving techniques are used in farming.

Carbon Neutral Delivery

Is delivery carbon neutral?

No 0 Votes FTD

Yes 0 Votes Proflowers

FTD
FTD

Currently, FTD does not offer carbon-neutral delivery, but this may be a future initiative for sustainability.

Whether delivery is offset with carbon neutral initiatives.

Local Sourcing Percentage

What percentage of flowers are locally sourced?

35 % 0 Votes
FTD
30 % 0 Votes
Proflowers

FTD
FTD

FTD sources about 35% of its flowers from local farms, especially for seasonal varieties. The rest are typically imported.

The percentage of flowers sourced locally.

Eco Certification

What eco certifications are held?

66 FTD 0 Votes Rainforest Alliance

82 Proflowers 0 Votes Fairtrade

Certifications showing sustainable and ethical practices.

Seasonal Flower Usage

Are seasonal flowers used?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

Indicates if seasonal flowers are prioritized.

Fair Trade Compliance

Is fair trade compliance maintained?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

If flowers are sourced under fair trade standards.

Ordering & Payment 13

Ordering Channels

What ordering channels are available?

76 FTD 0 Votes Website

75 Proflowers 0 Votes Website, Mobile App, Phone

Proflowers
Proflowers

Proflowers allows customers to easily order via their website, mobile app, or over the phone, providing flexibility in how orders can be placed.

Ways customers can place orders.

Minimum Order Value

What is the minimum order value?

46 FTD 0 Votes $0

72 Proflowers 0 Votes $65

Proflowers
Proflowers

A minimum order value of $65 ensures that customers receive an optimal selection of flowers and gifts for delivery. This is a common minimum for premium services.

The minimum purchase amount required to place an order.

Payment Methods Accepted

What payment methods are accepted?

62 FTD 0 Votes Credit Card, PayPal, Bank Transfer, Digital Wallet

73 Proflowers 0 Votes Credit Card, PayPal, Bank Transfer, Digital Wallet

Proflowers
Proflowers

Proflowers accepts a wide variety of payment methods, ensuring convenient options for all types of customers, from credit card users to digital wallet holders.

The types of payments supported.

Pre Order

Is pre order available?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

FTD
FTD

Pre-ordering is available for scheduling flower deliveries on a future date, ideal for holidays or special events.

Shows if customers can place orders in advance.

Cut off Time for Same Day Delivery

What is the cut off time for same day delivery?

0 FTD 0 Votes 2:00 p.m.

47 Proflowers 0 Votes 2:00 p.m.

Proflowers
Proflowers

Orders placed by 2:00 p.m. in the recipient’s time zone are eligible for same-day delivery, ensuring last-minute gifts can still arrive quickly.

The latest time an order can be placed for same day delivery.

Currency Options

What currencies are accepted?

86 FTD 0 Votes USD

88 Proflowers 0 Votes USD, GBP, EUR, AUD

Currencies supported by the service.

Installment Payment Options

Are installment payment options available?

No 0 Votes FTD

Yes 0 Votes Proflowers

Indicates whether installment or split payment is available.

Gift Card Accepted

Are gift cards accepted?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

Whether gift cards can be used for payment.

Promo Codes

Are promo codes accepted?

No 0 Votes FTD

Yes 0 Votes Proflowers

Whether promotional or discount codes can be applied.

Order Modification Policy

What is the order modification policy?

0 FTD 0 Votes A configuration on a Cisco Firepower device

27 Proflowers 0 Votes Contact customer service

Rules for modifying an order after it has been placed.

Order Cancellation Policy

What is the order cancellation policy?

36 FTD 0 Votes Cancellations or changes to an order up to a certain deadline

37 Proflowers 0 Votes Within specific time frame

Terms for canceling an order and receiving a refund.

Order Confirmation Method

What is the order confirmation method?

26 FTD 0 Votes Email

37 Proflowers 0 Votes Email

How the customer is notified about order confirmation.

Delivery Options 20

Delivery Fee Structure

What is the delivery fee structure?

56 FTD 0 Votes Distance Based

37 Proflowers 0 Votes Flat Fee

FTD
FTD

Delivery fees are calculated based on the delivery distance from the local florist to the recipient's address.

Proflowers
Proflowers

Starting at $19.99, varies by region.

How delivery charges are applied.

Delivery Tracking Availability

Is delivery tracking available?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

FTD
FTD

Customers can track the status of their flower delivery in real time via the FTD website or app.

Proflowers
Proflowers

Customers can track their orders in real-time, providing transparency and ensuring they can monitor the progress of their deliveries.

Indicates whether order tracking is available for deliveries.

Delivery Partner Type

What type of delivery partner is used?

66 FTD 0 Votes Hybrid

57 Proflowers 0 Votes Third Party Courier

Proflowers
Proflowers

Proflowers works with trusted third-party couriers like UPS and FedEx for reliable delivery, ensuring timely and safe arrival of flowers and gifts.

Who handles the delivery logistics.

Same Day Delivery

Is same day delivery available?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

FTD
FTD

Same-day delivery is available if the order is placed before 2 PM in the recipient’s time zone on weekdays, or 1 PM on weekends.

Indicates if flowers can be delivered on the same day of order.

Next Day Delivery

Is next day delivery available?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

FTD
FTD

FTD also offers next-day delivery as a standard option for customers who need a quick delivery.

Shows if flowers can be delivered the next day.

Express Delivery Time

What is the express delivery time?

6 hours 0 Votes
FTD
1 hours 0 Votes
Proflowers

Proflowers
Proflowers

Express delivery guarantees delivery in as little as 1 hour in select areas, perfect for urgent gift needs or last-minute celebrations.

The estimated time for the fastest express delivery option.

International Delivery

Is international delivery available?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

FTD
FTD

FTD ships flowers to over 150 countries globally, including the U.S., Canada, U.K., and Australia.

Specifies if the service delivers flowers outside the home country.

Delivery Zone Restrictions

Are there delivery zone restrictions?

66 FTD 0 Votes Based on the delivery method and location

80 Proflowers 0 Votes Colleges, universities, hospitals

Proflowers
Proflowers

While Proflowers delivers to most areas, there may be restrictions in remote or rural locations, which could affect delivery times or availability.

Lists limitations on specific delivery zones.

Delivery Proof Type

What proof of delivery is provided?

16 FTD 0 Votes Delivery Note

77 Proflowers 0 Votes Photo Confirmation

Proflowers
Proflowers

Proflowers uses photo confirmation for deliveries, ensuring recipients receive their gifts and that there’s proof of delivery. It’s especially useful for contactless delivery.

Defines the type of proof provided after delivery.

Delivery Insurance

Is delivery insurance included?

No 0 Votes FTD

Yes 0 Votes Proflowers

Proflowers
Proflowers

insurance is available for an additional fee.

Whether deliveries are insured against damage or loss.

Scheduled Delivery

Is scheduled delivery available?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

Allows customers to select a future date for delivery.

Standard Delivery Time

What is the standard delivery time?

24 hours 0 Votes
FTD
24 hours 0 Votes
Proflowers

The usual timeframe for non-express delivery.

Subscription Services 10

Subscription Plans

What subscription plans are available?

0 FTD 0 Votes None

57 Proflowers 0 Votes Weekly, Monthly, Seasonal

Proflowers
Proflowers

Proflowers offers a variety of subscription plans to suit different needs, whether for regular floral deliveries, seasonal gifts, or occasion-based subscriptions.

Types of subscription plans offered.

Delivery Frequency

What delivery frequency options are available?

0 FTD 0 Votes None

57 Proflowers 0 Votes Once a Week, Twice a Month, Monthly

Frequency choices for flower deliveries.

Subscription Flexibility

What flexibility options are available?

36 FTD 0 Votes Skip

67 Proflowers 0 Votes Pause,Skip,Cancel Anytime

Flexibility features included with subscriptions.

Customization Options

What customization options are available?

0 FTD 0 Votes None

47 Proflowers 0 Votes Flower Type, Color Theme, Arrangement Style

Ways customers can personalize their subscription.

Trial Subscription

Is a trial subscription available?

No 0 Votes FTD

Yes 0 Votes Proflowers

Whether a short term trial is offered.

Subscription Management Platform

Where can customers manage their subscription?

0 FTD 0 Votes None

47 Proflowers 0 Votes Website

Where customers manage their subscription.

Subscription Discounts

Are subscription discounts offered?

No 0 Votes FTD

Yes 0 Votes Proflowers

Indicates if subscriptions come with discounted pricing.

Prepaid Subscription

Are prepaid subscriptions available?

No 0 Votes FTD

Yes 0 Votes Proflowers

Whether customers can prepay for subscriptions.

Auto Renewal Policy

Does the subscription auto renew?

No 0 Votes FTD

Yes 0 Votes Proflowers

If subscriptions renew automatically unless canceled.

Gifting Subscription

Is gifting subscription available?

No 0 Votes FTD

Yes 0 Votes Proflowers

If subscriptions can be purchased as a gift for others.

Corporate & Bulk Services 9

Corporate Account

Are corporate accounts available?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

Proflowers
Proflowers

Proflowers offers corporate accounts, allowing businesses to send bulk orders or personalized gifts, making it easy for companies to manage gifting needs.

Whether dedicated accounts are available for corporate clients.

Bulk Order Discounts

Are bulk order discounts offered?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

Proflowers
Proflowers

Bulk orders qualify for special discounts, making Proflowers a great choice for corporate gifts, large events, or weddings.

If discounts are provided for large volume orders.

Event and Wedding Services

Are event and wedding floral services offered?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

Whether floral services are available for weddings and large events.

Invoicing and Billing Options

What invoicing and billing options are offered?

26 FTD 0 Votes Prepaid

54 Proflowers 0 Votes Monthly Billing, Net 30, Prepaid

Flexible billing and invoicing methods for businesses.

Custom Branding for Corporate Gifts

Is custom branding available for corporate gifts?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

If flowers and packaging can be customized with a company’s branding.

Minimum Bulk Order Quantity

What is the minimum bulk order quantity?

0 FTD 0 Votes None

0 Proflowers 0 Votes None

Minimum quantity required to qualify for bulk orders.

Delivery Logistics for Bulk Orders

How are bulk orders delivered?

26 FTD 0 Votes Scheduled Delivery

57 Proflowers 0 Votes Dedicated Fleet

Logistics options used for handling large orders.

Corporate Gift Programs

Are corporate gift programs available?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

If specialized gift programs for employees or clients are offered.

Annual Contract Options

Are annual contracts available?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

If businesses can sign long-term service contracts.

Promotions & Marketing 9

Loyalty Rewards Program

Is there a loyalty rewards program?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

Proflowers
Proflowers

Proflowers rewards returning customers through a loyalty program, giving discounts or perks for frequent orders, perfect for those who order flowers regularly.

If customers can collect points or rewards for repeat purchases.

Gift Card

Are gift cards available?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

FTD
FTD

FTD offers gift cards in various denominations, which can be used for any flower or gift purchase on their website.

If the service provides digital or physical gift cards.

Seasonal Promotions

Are seasonal promotions available?

No 0 Votes FTD

Yes 0 Votes Proflowers

Whether the service offers seasonal or holiday-based discounts.

Referral Program

Is a referral program available?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

Whether the service offers discounts for referring new customers.

First Time Buyer Discount

Is there a first-time buyer discount?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

Whether discounts are given to new customers.

Email Newsletter Promotions

Are promotions offered via email newsletter?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

If customers receive special offers through newsletters.

Social Media Campaigns

Are social media campaigns used?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

Whether promotions are run via social media channels.

Flash Sale Offers

Are flash sales available?

No 0 Votes FTD

Yes 0 Votes Proflowers

If limited-time flash sales are offered.

Free Shipping Promotions

Is free shipping offered as a promotion?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

If free delivery is offered as a promotion.

Customer Support 10

Customer Satisfaction Guarantee

Is there a customer satisfaction guarantee?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

FTD
FTD

FTD offers a 7-day freshness guarantee, promising to replace or refund flowers that wilt prematurely.

Proflowers
Proflowers

Proflowers offers a satisfaction guarantee, meaning if you're not happy with your order, they’ll work to resolve it or issue a re-delivery.

Whether a satisfaction guarantee is offered for support services.

Customer Support Channels

What customer support channels are available?

29 FTD 0 Votes Phone, Email, Live Chat

57 Proflowers 0 Votes Phone, Email, Live Chat, WhatsApp, Social Media

Different ways customers can reach support.

Availability Hours

What are the availability hours?

86 FTD 0 Votes 24/7

97 Proflowers 0 Votes 24/7

When support is available to customers.

Response Time

What is the average response time?

30 minutes 0 Votes
FTD
5 minutes 0 Votes
Proflowers

Average time taken to respond to customer queries.

Issue Resolution Time

What is the issue resolution time?

24 hours 0 Votes
FTD
24 hours 0 Votes
Proflowers

Average time taken to fully resolve customer issues.

Dedicated Account Manager

Is a dedicated account manager available?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

Whether VIP or business clients get a personal account manager.

Multilingual Support

Is multilingual support offered?

No 0 Votes FTD

Yes 0 Votes Proflowers

If support is available in more than one language.

Escalation Policy

What is the escalation policy?

16 FTD 0 Votes Contact customer service

42 Proflowers 0 Votes Contact customer service within seven days of delivery

The steps customers can take if issues are not resolved quickly.

Live Chat

Is live chat available?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

Indicates if live chat is available for instant help.

FAQ and Help Center

Is there an FAQ or help center?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

Whether a self help FAQ or knowledge base is provided.

Ratings & Reviews 10

Verified Purchase Reviews

Are reviews from verified purchases?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

Proflowers
Proflowers

Proflowers ensures that customer reviews are verified to provide authenticity, so prospective buyers can trust the feedback they read.

Whether reviews are confirmed from verified buyers.

Average Customer Rating

What is the average customer rating?

26 FTD 0 Votes 4/5

67 Proflowers 0 Votes 4.5/5

The overall star rating given by customers.

Number of Reviews

How many reviews are there?

79 FTD 0 Votes 10000+

37 Proflowers 0 Votes 1000+

Total count of customer reviews submitted.

Third Party Review Platform Presence

On which third party platforms are reviews available?

66 FTD 0 Votes Google Reviews, Trustpilot, Facebook

82 Proflowers 0 Votes Google Reviews, Trustpilot, Yelp

External review platforms where ratings are available.

Review Filtering and Sorting

Can reviews be filtered or sorted?

No 0 Votes FTD

Yes 0 Votes Proflowers

If reviews can be filtered or sorted by criteria.

Average Response to Reviews

What is the average response time to reviews?

0 FTD 0 Votes Within 3 Days

97 Proflowers 0 Votes Within 24 Hours

How quickly the business responds to customer reviews.

Review Transparency Policy

Is there a review transparency policy?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

Whether both positive and negative reviews are visible.

Visual Media in Reviews

Can customers add visual media to reviews?

No 0 Votes FTD

Yes 0 Votes Proflowers

Whether customers can add photos/videos to reviews.

Average Review Age

What is the average review age?

60 months 0 Votes
FTD
6 months 0 Votes
Proflowers

The average time since reviews were submitted.

Safety and Compliance 10

Floral Industry Certifications

What certifications does the service hold?

28 FTD 0 Votes SAF, Florverde, Rainforest Alliance

42 Proflowers 0 Votes SAF, Florverde, Fair Trade, Rainforest Alliance

FTD
FTD

FTD sources flowers from certified sustainable farms, including those certified by Florverde and Rainforest Alliance, which focus on responsible environmental practices and ethical labor standards.

Proflowers
Proflowers

Proflowers is certified by reputable floral industry standards, ensuring their flowers are ethically sourced, sustainably grown, and of high quality.

Official certifications that confirm compliance with floral industry standards.

Data Privacy Compliance

Which data privacy standards are followed?

76 FTD 0 Votes GDPR

87 Proflowers 0 Votes GDPR

Proflowers
Proflowers

Proflowers adheres to GDPR, ensuring customer data is handled with the highest privacy standards and providing peace of mind for European customers.

Compliance with customer data protection and privacy regulations.

Regulatory Compliance Mark

What regulatory compliance marks are shown?

36 FTD 0 Votes USDA

47 Proflowers 0 Votes USDA

FTD
FTD

FTD complies with U.S. agricultural regulations for plant health and safety, ensuring imported flowers meet USDA phytosanitary standards.

Regulatory marks that show compliance with official safety requirements.

Local Health Inspection Passed

Has the business passed local health inspections?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

Whether the facility has passed local health inspections.

Allergen Disclosure

Is allergen information disclosed?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

Whether the service provides information about allergens in flowers.

Non Toxic Packaging

Is the packaging non-toxic?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

Whether packaging materials are safe, non-toxic, and compliant with safety standards.

Worker Safety Standards

Are worker safety standards followed?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

Whether employee handling of flowers follows occupational safety standards.

Ethical Labor Certification

Does the service have ethical labor certifications?

16 FTD 0 Votes Rainforest Alliance

17 Proflowers 0 Votes Fair Trade

Certifications proving ethical labor practices.

Hazardous Material Handling

Is hazardous material handling compliant?

No 0 Votes FTD

No 0 Votes Proflowers

Whether the service complies with safe handling of hazardous materials like pesticides.

Safety Seal on Packaging

Is there a safety seal on the packaging?

Yes 0 Votes FTD

Yes 0 Votes Proflowers

If packaging includes a safety seal to ensure tamper-proof delivery.

Surveys

Because hot takes deserve votes.

Flower Quality

How would you rate the overall quality and freshness of the flowers from this flower delivery service?

Excellent quality — Fresh, vibrant, and beautifully arranged
0 Votes
FTD
0 Votes
Proflowers
Very good quality — Mostly fresh with minor imperfections
0 Votes
FTD
0 Votes
Proflowers
Decent quality — Acceptable but not perfect
0 Votes
FTD
0 Votes
Proflowers
Below average quality — Slightly wilted or dull colors
0 Votes
FTD
0 Votes
Proflowers
Poor quality — Wilted or damaged flowers
0 Votes
FTD
0 Votes
Proflowers

Delivery Speed

How fast does this flower delivery service typically deliver orders?

Very fast — Under 2 hours
0 Votes
FTD
0 Votes
Proflowers
Fast — 2 to 4 hours
0 Votes
FTD
0 Votes
Proflowers
Average — 4 to 6 hours
0 Votes
FTD
0 Votes
Proflowers
Slow — 6 to 10 hours
0 Votes
FTD
0 Votes
Proflowers
Very slow — Over 10 hours
0 Votes
FTD
0 Votes
Proflowers

Bouquet Presentation

How would you rate the presentation and arrangement of the bouquet from this flower delivery service?

Beautifully arranged — Elegant and professionally designed
0 Votes
FTD
0 Votes
Proflowers
Attractive — Nicely put together and appealing
0 Votes
FTD
0 Votes
Proflowers
Average — Simple but neat
0 Votes
FTD
0 Votes
Proflowers
Unimpressive — Looks rushed or unbalanced
0 Votes
FTD
0 Votes
Proflowers
Poorly arranged — Messy or unattractive presentation
0 Votes
FTD
0 Votes
Proflowers

Delivery Accuracy

How accurate is this flower delivery service in delivering the right order and details?

Perfect accuracy — Always matches the order exactly
0 Votes
FTD
0 Votes
Proflowers
Mostly accurate — Minor differences sometimes
0 Votes
FTD
0 Votes
Proflowers
Fair accuracy — Occasionally sends slight substitutions
0 Votes
FTD
0 Votes
Proflowers
Inaccurate — Frequently wrong items or colors
0 Votes
FTD
0 Votes
Proflowers
Very inaccurate — Often delivers incorrect or missing items
0 Votes
FTD
0 Votes
Proflowers

Delivery Timing

How reliable is this flower delivery service at meeting the promised delivery time?

Always on time — Consistently punctual
0 Votes
FTD
0 Votes
Proflowers
Usually on time — Rarely delayed
0 Votes
FTD
0 Votes
Proflowers
Sometimes late — Small delays happen occasionally
0 Votes
FTD
0 Votes
Proflowers
Often late — Delays are quite frequent
0 Votes
FTD
0 Votes
Proflowers
Unreliable — Rarely arrives on time
0 Votes
FTD
0 Votes
Proflowers

Packaging

How well are the flowers packaged and protected during delivery?

Excellent packaging — Secure, neat, and keeps flowers fresh
0 Votes
FTD
0 Votes
Proflowers
Good packaging — Protects flowers with minor issues
0 Votes
FTD
0 Votes
Proflowers
Adequate packaging — Basic but functional
0 Votes
FTD
0 Votes
Proflowers
Weak packaging — Some damage or loose wrapping
0 Votes
FTD
0 Votes
Proflowers
Poor packaging — Flowers arrive crushed or messy
0 Votes
FTD
0 Votes
Proflowers

Fragrance and Freshness

How long do the flowers from this flower delivery service stay fresh and fragrant?

Very long — 7 to 10 days
0 Votes
FTD
0 Votes
Proflowers
Long — 5 to 7 days
0 Votes
FTD
0 Votes
Proflowers
Moderate — 3 to 5 days
0 Votes
FTD
0 Votes
Proflowers
Short — 2 to 3 days
0 Votes
FTD
0 Votes
Proflowers
Very short — Under 2 days
0 Votes
FTD
0 Votes
Proflowers

Ease of Ordering

How easy is it to place and customize an order with this flower delivery service?

Very easy — Smooth and intuitive ordering process
0 Votes
FTD
0 Votes
Proflowers
Easy — Few steps and clear options
0 Votes
FTD
0 Votes
Proflowers
Moderate — Takes some time to complete
0 Votes
FTD
0 Votes
Proflowers
Difficult — Confusing or limited customization
0 Votes
FTD
0 Votes
Proflowers
Very difficult — Hard to navigate or use
0 Votes
FTD
0 Votes
Proflowers

Customer Service

How responsive and helpful is the customer service for this flower delivery service?

Excellent — Quick, polite, and solves issues effectively
0 Votes
FTD
0 Votes
Proflowers
Good — Usually helpful and responsive
0 Votes
FTD
0 Votes
Proflowers
Average — Some delays but gets things done
0 Votes
FTD
0 Votes
Proflowers
Poor — Slow responses or unhelpful replies
0 Votes
FTD
0 Votes
Proflowers
Very poor — No response or unresolved issues
0 Votes
FTD
0 Votes
Proflowers

Pricing

How would you rate the pricing of this flower delivery service?

Great value for money
0 Votes
FTD
0 Votes
Proflowers
Pretty good price
0 Votes
FTD
0 Votes
Proflowers
Fair deal
0 Votes
FTD
0 Votes
Proflowers
Kinda pricey
0 Votes
FTD
0 Votes
Proflowers
Crazy expensive
0 Votes
FTD
0 Votes
Proflowers

Guides 2

Articles 1

Everyting You Need to Know About FTD

Everyting You Need to Know About FTD

ftd.com
ftd.com

Articles 1

Quick Start Guide: Proflowers

Quick Start Guide: Proflowers

proflowers.com
proflowers.com

Reviews 0

The good, the bad, and the brutally honest.

Average Rating

FTD
FTD
FTD
FTD
0 / 5 0 Reviews
Proflowers
Proflowers
Proflowers
Proflowers
0 / 5 0 Reviews

Discussions 0

Thoughts, takes, and hot debates.

Awards 0

Only the best made it here.

Collections 0

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